Air China's Refund Policy during the Chengdu Epidemic

Legal analysis: 1. Tickets with a travel date of 202 1 from July 28th (inclusive) (including tickets that have been cancelled or not shown before the flight takes off) can be refunded without refund fee in the original ticket purchasing channel within the validity period (including tickets that are not allowed to be refunded under the original ticket rules).

2. Tickets with travel dates from July 29th to August 29th, 20265438 1 1 (inclusive) will be cancelled before the flight takes off. During the validity period of the ticket, the refund fee can be waived in the original ticket purchasing channel (including tickets that are not allowed to be refunded under the original ticket purchasing rules). Tickets that have not been cancelled before the flight takes off are used according to the original tickets.

Legal basis: Chengdu air ticket special treatment plan II issued by several airlines. Refund and rescheduling rules.

(1) Refund

1.Tickets with a travel date of 202 1 from July 28th (inclusive) (including tickets that have been cancelled or not displayed before the flight takes off) can be refunded at the original ticket purchasing channel without refund fee within the validity period (including tickets that are not allowed to be refunded under the original ticket rules).

2. Tickets with travel dates from July 29th to August 29th, 20265438 1 1 (inclusive) will be cancelled before the flight takes off. During the validity period of the ticket, the refund fee can be waived in the original ticket purchasing channel (including tickets that are not allowed to be refunded under the original ticket purchasing rules). Tickets that have not been cancelled before the flight takes off are used according to the original tickets.

(2) Rearrangement

Tickets that meet the above-mentioned applicable flights (including flights that are not allowed to be changed according to the original ticket rules) can be changed to flights with the same level of service and the same route before September 28, 20265438 (inclusive) before the departure of the original ticket flight, and the change fee, sub-level price difference and off-peak price difference are exempted; Passengers applying for change of visa again or beyond the above-mentioned date range shall be handled according to the current conditions of ticket use.