How to carry out benchmarking management.

Quote of tobacco online feature: The so-called benchmarking management is a process of setting a benchmark, finding one's own problems, overcoming difficulties, solving problems and improving work efficiency and one's own quality through the comparison of index data. Benchmarking is an important means to continuously improve working methods, tap internal potential, enhance innovation awareness, improve performance and enhance competitive strength. To further promote the benchmarking work, it is necessary to constantly improve the benchmarking mechanism, strengthen the control of the benchmarking process, and implement reward and punishment assessment. As a front-line manager of tobacco monopoly, I think how to carry out the work in benchmarking management should start from the following aspects: First, strengthen publicity and training, so that employees can realize the significance of carrying out benchmarking management ideologically. As we all know, thought is the forerunner of action. Only when employees fully realize the role and significance of benchmarking management and master the ways and means to carry out benchmarking management work can they actively participate in the benchmarking work. The industry should do everything possible to widely publicize the role and effect of benchmarking in modern enterprise management through various forms, so that cadres and employees can have a deeper understanding and understanding of the significance and importance of benchmarking, enhance the awareness of full participation, and let every employee understand why benchmarking should be done, and realize the transformation from "I want to benchmark" to "I want to benchmark", so as to actively participate in and seriously implement benchmarking. Various measures can be taken for training, such as hiring external experts, organizing internal experience exchange, training internal trainers, purchasing teaching materials for self-study, etc., so that employees can understand and master the methods of benchmarking, enhance the ability to use benchmarking tools, realize the change from "not benchmarking" to "I will benchmark", and make benchmarking a work habit, so as to achieve the expected goal, achieve tangible results and improve the level of benchmarking management. Second, how to benchmark the index data? Indicators include industry excellence index, benchmark index, performance target and annual key work, forming a standardized trinity index system. Combined with the responsibilities and main tasks of the department, the management process, operation process and formation process of each index are formed into an independent benchmarking index system. According to employees' jobs, work nature, work methods, work performance and work efficiency, different benchmark index systems are established. Various benchmarking index systems set corresponding benchmarking target value, completion value and struggle value. In principle, the target value corresponds to the performance target, the completion value corresponds to the Excellence index, and the struggle value corresponds to the benchmarking index. Different reward and punishment methods are adopted for the indicators of the three stages, and employees are encouraged to keep improving while ensuring the completion of the target value. Learn advanced, catch up with advanced. When the requirements, tasks and key tasks of the superior benchmarking work change, the policy of dynamically adjusting indicators should be implemented in time, and the setting of targets should be adjusted accordingly, such as setting multiple benchmarks and benchmarking budget indicators according to their own actual conditions. After the improvement measures of benchmarking indicators are completed, it is necessary to analyze the change degree of benchmarking indicators in time, scientifically adjust the target value, completion value and struggle value of benchmarking indicators, and always regard maintaining the benchmarking indicator system as the key work of enterprises, departments and posts in the near future, and formulate corresponding benchmarking targets. Benchmarks should be selected scientifically according to their own work. Too high a benchmark will make employees give up on themselves and lack motivation. A low benchmark will make employees complacent and unable to tap their maximum potential. Therefore, when choosing a benchmark, we should broaden our horizons, base ourselves on the inside of the industry and look outside the industry. Third, leaders should do it themselves and establish and improve the working mechanism of benchmarking management. Establish a regular benchmarking meeting system, regularly report the completion of benchmarking indicators or the development of benchmarking work, analyze existing problems, and study and determine the next steps; It is necessary to establish an information release system to release all kinds of benchmarking information, dynamic benchmarking index system and the latest instructions from superiors on benchmarking; It is necessary to establish an inspection and assessment system, and form an inspection and assessment system that combines regular inspection, special spot check and organization self-inspection; To establish a supervision system, take telephone reminders, on-site supervision, meeting supervision and other ways to supervise, pay attention to check the information to see the effect, pay attention to practical results. Leaders should take the lead personally, take responsibility to people, define the time schedule, emphasize the implementation effect and ensure the smooth implementation of the plan; Establish an analysis and summary system of "monthly control, quarterly summary, semi-annual evaluation and annual rewards and punishments", adjust the direction of benchmarking work in time, and always keep consistent with the benchmarking work of superiors and the key work of the unit. Strengthen the control and tracking management of the bidding process; It should be combined with management innovation and driven by management innovation to help benchmark by going up one flight of stairs; It should be combined with daily work and take benchmarking activities as a means to improve work quality and management level. Four, benchmarking management should be decomposed at different levels, and the responsibility should be to people. Decomposing the goal is the premise of clarifying the responsibility of the goal and the basis of realizing the overall goal. In the process of index decomposition, command and negotiation can be combined. According to the vertical decomposition of management level and the horizontal decomposition of functional departments, the means to achieve the first-level goal is regarded as the second-level goal, and the first-level decomposition continues until the post indicators, time schedule and work measures are clear, forming an interlocking chain mechanism and realizing "everyone has a burden and everyone has indicators on his shoulders". Implement a good working atmosphere of full participation and joint management, and ensure that all work measures are implemented. Benchmarking is an effective means of management in the construction industry, an important guarantee to enhance the competitive strength of enterprises, optimize the workflow and improve the management level, and it is also an overall, long-term and systematic work. As long as we deeply understand the meaning of benchmarking and master the skills and techniques of using benchmarking tools, benchmarking can go deep into the hearts of every employee, and it will comprehensively, systematically and deeply promote development and achieve the expected results.