Job responsibilities of hotel room manager

The housekeeping manager needs to check the facilities and management of the housekeeping department, spot check and improve the overall work quality and efficiency of the department. The following is my carefully collected job responsibilities of the room manager. Let me share them with you and enjoy them.

Job responsibilities of room manager 1

1. Participate in the housekeeping management policies formulated by the general manager and be responsible for organizing their implementation;

2. Responsible for the management of people, things and all aspects of hotel rooms, and assist in the sales management of rooms;

3. Actively organize various trainings to improve the operating skills and service awareness of department employees and ensure the sanitary quality of rooms;

4. Handle guest complaints and try to eliminate possible adverse effects;

5. Check and control the consumption of all kinds of articles and supplies and the use of all kinds of equipment in the housekeeping department, and do a good job of asset custody and monthly inventory in all regions of the department;

6. Handle the items left by guests and manage various reports and documents;

7. Be responsible for making the shift schedule of each team in the department, and reasonably adjust the number or shift of staff according to the actual business situation every day.

8. Coordinate the housekeeping department to communicate and cooperate with the managers of all departments, and strengthen the contact and exchange between the hotel and the industry;

9. Master employees' working ideas and handle employees' difficult problems;

10, complete other tasks assigned by superiors.

Job responsibilities of Room Manager 2

1. Under the leadership of the general manager of the hotel, the housekeeping manager is fully responsible for planning, guiding, controlling, coordinating and participating in all the operations and reception services of the housekeeping department.

2. Be familiar with the hotel management policies, various rules and regulations and the operating procedures of the housekeeping department. Establish and improve the departmental rules and regulations to adapt to the development and ensure that all hotel policies and measures are implemented according to procedures;

3. According to the overall business objectives of the hotel, coordinate the daily operation of each position in the housekeeping department, and maximize the room occupancy rate and room operating income.

4. Participate in the employment of employees in this department, plan and organize the training of employees in this department, keep employees in a good state of business skills, and educate employees to abide by national laws and regulations and relevant policies of hotels and departments.

5. Conduct comprehensive assessment on the employees of the department on a regular basis, and issue rewards and punishment opinions to the personnel at all levels in the department. Communicate with department employees, grasp the ideological trends of employees, and help employees solve difficulties in work, life and study.

6. Check the daily use of team rooms, VIP rooms and meetings; Check the work in the hall.

7. Spot check the cleanliness of the room, check the performance of the supervisor's duties, check all parts and visit some guests.

Responsibilities of Room Manager 3

1. Responsible for the overall operation and operation of the housekeeping department; Assign and supervise the work of employees and make work plans.

2. Ensure that departmental costs and expenses are well controlled.

3. Check the rooms, facilities, equipment and articles at any time according to the operating standards of the hotel.

4. Formulate the annual budget of the department to ensure that the operating expenses of the department are controlled within the budget.

5. Check the facilities and management of the housekeeping department, spot check and improve the overall work quality and efficiency of this department.

6. Organize the preparation of departmental work procedures and work evaluation.

Responsibilities of Room Manager 4

1. Responsible for the overall operation and operation of the housekeeping department; Assign and supervise the work of employees and make work plans.

2. Ensure that departmental costs and expenses are well controlled.

3. Check the rooms, facilities, equipment and articles at any time according to the operating standards of the hotel.

4. Formulate the annual budget of the department to ensure that the operating expenses of the department are controlled within the budget.

5. Check the facilities and management of the housekeeping department, spot check and improve the overall work quality and efficiency of this department.

6. Organize the preparation of departmental work procedures and work evaluation.

Responsibilities of Room Manager 5

1. Clean the guest room thoroughly and replace spare parts.

2. Be responsible for the replacement of dirty linen and the folding and counting of new linen.

3. When the guest checks out, report the items left by the guest, the damaged ring, loss and aluminum demand of the items in the room in time.

4. Add rooms and spare parts according to the requirements of guests.

5. Hard-working, responsible and strong communication skills.

Responsibilities of Room Manager 6

1. Make plans and specifications.

2. Daily work management

3. Personnel management

4. Material and cost management, etc

Responsibilities of Room Manager 7

1, fully responsible for the housekeeping department, and responsible to the leaders in charge of the housekeeping department.

2, responsible for the development of the department's job responsibilities and working procedures.

3. Manage and control housekeeping materials and equipment.

4. Manage and control the room quality.

5. Control the budget and expenditure of domestic service and reduce the cost of low-value consumables.

6, complete other matters assigned by the leaders in charge.

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