Hotel personnel job responsibilities

Job responsibilities of hotel staff (selected 11 articles)

In life, the frequency of use of job responsibilities is gradually increasing, and job responsibilities mainly emphasize what should be done within the scope of work. responsibility. So what kind of job responsibilities are effective? The following are the job responsibilities of hotel personnel (selected 11 articles) that I have compiled for you. I hope it will be helpful to you.

Hotel staff job responsibilities 1

1. Accept the leadership of the general manager, be responsible for the deployment and management of all personnel in the engineering and security department, and coordinate the development of various tasks in the engineering and security sectors;

2. Ensure the safe operation of hotel equipment and facilities, and the management, maintenance and upkeep of various facilities and equipment;

3. Be fully responsible for the cost-saving operation of the engineering department and supervise hotel employees Take water-saving, electricity-saving, and air-saving measures to ensure the hotel saves energy and expenses to the maximum extent;

4. Develop department employee training plans and regularly train employees on business skills, service awareness, etc.;

5. Prepare departmental weekly and monthly plans, quarterly, semi-annual and annual summaries, and do a good job in supervision, inspection and implementation. Hotel staff job responsibilities 2

1. Establish, implement and improve the work procedures and specifications of the engineering department;

2. Be fully responsible for the operation and operation of engineering equipment in the hotel, ensuring that the hotel Equipment and facilities operate safely and effectively;

3. Review, prepare and organize the implementation of equipment maintenance plans and equipment maintenance cycle plans;

4. Organize and formulate facility update and renovation project plans, and do Prepare budget reports and organize implementation. Hotel staff job responsibilities 3

1. Responsible for the on-site management of the group's commercial complex project or hotel project fine decoration project, complete it as scheduled, and solve technical problems that arise during the construction process, in compliance with the design, contract and local requirements Requirements of government functional departments, etc.;

2. Cooperate with the completion of design and bidding work;

3. Coordinate with relevant internal departments of the company, various consultants, design institutes and relevant government functional departments and other units;

4. Track the latest technologies and processes in the professional field and provide suggestions and reports;

5. Complete other tasks assigned by superiors. Hotel staff job responsibilities 4

1. Responsible for hotel food and beverage cost reporting and control of food and beverage sales costs.

2. Supervise and inspect procurement and supply channels, receipt procedures and raw material quality, and understand and master market raw material price information.

3. Responsible for the review of catering income and cost reports, and regularly write cost analysis reports to provide reference for decision-making by purchasing, storage and catering management personnel.

4. Provide catering cost information to the catering department manager and financial department manager, cooperate with the head chef to prepare and introduce new recipes at any time, and conduct timely implementation benefit analysis.

5. Supervise and participate in the month-end inventory of kitchen raw materials and warehouse catering materials to ensure that the accounts are consistent and the items are consistent. Responsible for analyzing the reasons for surplus and deficit and accounting processing.

6. Complete other tasks assigned by the person in charge of the Finance Department. Job Responsibilities of Hotel Staff 5

1. Master the various specifications and parameters of the company’s hotel procurement materials, and be responsible for the compliance and rationality of the purchased materials.

2. Responsible for reviewing the prices of purchased materials for hotel projects across the country, ensuring the timeliness and accuracy of price verification, and improving the efficiency and level of price management.

3. Participate in the development and evaluation of new suppliers, integrate supply channels, improve the procurement structure, and enhance procurement competitiveness.

4. Responsible for the negotiation and bidding of bulk procurement matters, and the execution and implementation of contracts.

5. Conduct market purchase price research, understand the supply and demand situation of general materials, track material price trends, establish price verification files, and improve price verification tools.

6. Improve the hotel price review system and process, and standardize price and cost management.

7. Other work matters assigned by the department.

Hotel Staff Job Responsibilities 6

1. Master the production and processing cycle of purchased parts, and be able to customize hotel procurement plans with reasonable procurement cycles; and track the implementation of the procurement plan and provide timely feedback;

< p> 2. Have presided over the bidding business negotiation and bidding work for bulk materials, and checked the execution and implementation of the contract;

3. Be familiar with and master the names, models, and unit prices of various materials required by the hotel , usage and origin, be responsible for the hotel’s material procurement requirements and quality, ensure the normal execution of the hotel’s procurement plan and the normal supply of materials;

4. Master supplier information, be familiar with material market prices, and understand purchase limits You can put forward reasonable suggestions on the price, contact multiple people, inquire, compare quality and price, and complete the inquiry work in a timely and high-quality manner;

5. Understand the process of sample confirmation of hotel procurement materials;

6 , compile or revise the hotel procurement system;

7. Complete other hotel staff job responsibilities assigned by department leaders 7

1. Responsible for guest reception on duty, according to hotel brand standards Provide proactive and enthusiastic service;

2. Maintain a good and standardized personal image, keep the workplace clean at all times, and maintain the store image;

3. Executive store manager and department manager/ Follow the instructions issued by the supervisor and obey the work arrangements of the superiors;

4. Provide good post service and ensure that the quality of post service meets the store brand standards;

5. Responsible for keeping the accounts on duty Financial management, do a good job in the checkout work on the shift, ensure that the revenue on the shift is correct, and the cash register is accurate;

6. Strictly implement the handover, and the handover content must be comprehensive, accurate, and without omissions;

7. Do a good job in the checkout work on duty and ensure that there are no errors in the accounts on duty;

8. Do a good job in night review work, handle the guest rooms with insufficient night review fees, and report them in a timely manner;

9. Responsible for the on-duty room status control, ensuring correct booking arrangements, accurate room arrangement, etc.;

10. Do a good job in sales of on-duty rooms, membership cards, small commodities, etc., to create __ for the hotel _Profit;

11. Responsible for the management of guest storage items, hotel commodities and other items, and respond to requests for registration, storage, handover, signature and distribution;

12. Introduction to guests And provide hotel supporting services and business services; hotel staff job responsibilities 8

(1) Comprehensively preside over the management of the store and implement the company's various marketing policies;

(2) Complete the sales tasks assigned by the company;

(3) Do a good job in the division of labor management of various departments in the store;

(4) Master the maintenance knowledge of various equipment in the store;

(5) Responsible for the supervision and management of cleanliness, safety and security inside and outside the store;

(6) Properly handle customer complaints and various conflicts that occur during service work;

(7) Responsible for training employees on hotel theoretical knowledge and skills;

(8) Responsible for coordinating the relationship between various functional departments in society. Hotel personnel job responsibilities 9

1. Be fully responsible for hotel operation and management, formulate hotel rules and management systems and service operating procedures, improve hotel management systems and responsibility systems, and ensure the continuous improvement of hotel service quality.

2. Formulate the hotel's business direction, including a series of hotel prices, such as room prices, catering prices, etc. Develop market expansion plans, lead the sales department to conduct comprehensive promotion and sales, check business progress and completion of business plans, and ensure the smooth progress of hotel operations.

2. Review and sign annual business goals and plans. Examine and approve the hotel's financial budget and final accounts, control the hotel's various expenses and cost consumption, increase revenue and reduce expenditure, and improve the hotel's economic benefits.

4. Effectively use and select various sales channels, continuously expand the sales network, and strive for operating income.

5. Establish a scientific customer file information management system, enhance communication with customers, and establish long-term and stable cooperative relationships with customers.

6. Represent the hotel to establish effective communication and good public relations with superior authorities, government agencies, and relevant business departments.

Job Responsibilities of Hotel Staff 10

1. Comprehensively take charge of the hotel’s early construction planning and design, hotel market positioning, hotel future operation forecast analysis, hotel operation and management model analysis, etc.

2. Formulate various preparatory goals and plans and implement them according to the plan.

3. Responsible for the decoration project of the hotel.

4. Develop an opening plan, be responsible for getting all equipment and facilities in place on time before the hotel opens, and control the project progress and equipment quality to ensure that the hotel opens as planned.

5. Develop an opening budget plan.

6. Responsible for the recruitment and establishment of the hotel’s talent team, as well as subsequent employee training.

7. Responsible for the processing of various hotel licenses and permits. Hotel staff job responsibilities 11

1. Implement the work instructions of the public relations manager and be responsible and report to him

2. Responsible for the photography, film preservation and management of important internal and external events of the hotel. Archiving work

3. Responsible for the design and production of various signs, billboards, banners, wedding couplets, promotional materials, festival decorations and other art required for hotel business activities

4. Responsible for And assist the catering department and guest room department to complete the art design and production of catering and guest room promotion activities

5. Master relevant information and collect, organize, analyze and archive business data to ensure the creativity and creativity of the design works Beautiful and elegant

6. Properly keep and save the use of various art tools, paints, and materials to keep the workplace neat and clean

7. Collect customer feedback and public feedback on promotional materials and Construction submits relevant information to the manager of the public relations department

8. Responsible for the copying, printing and copying of daily documents and materials of the public relations department and writing relevant documents

9. Assist the manager of the public relations department with various departments The department coordinates the preparations for the specific implementation of various public relations activities

10. Process official documents and letters from the public relations department and submit relevant information to the public relations manager;