What do you think of the business center of the hotel?

The main function of hotel-style business center is to print, copy, fax and translate on behalf of guests. Business direction: sending and receiving faxes; Typing and revising manuscripts; Entrusted agent (including goods storage); Train booking; Aircraft reservation; Tourism fixed point; Characteristic management; Recharge the phone bill; Car rental arrangements.

The hotel management concept must be based on the hotel platform initiated by business cooperation and the related ideas advocated by the hotel and hotel industry, and develop a unique hotel management concept.

A lot of business cooperation is not just discussed on the wine table and dining table. Nowadays, people have taste. Combining the negotiation environment with personal taste requires a comfortable platform for both parties. As a negotiation platform, hotels will be presented to you in a new mode. Compared with traditional negotiation and cooperation, it is more convenient and concise.

Because some customers live far away from the negotiation place, in order to facilitate customers, the negotiation platform is specially positioned in the hotel where customers live, thus ensuring the timeliness of business cooperation and negotiation.

workflow

1, hotel business post workflow: arrive at the post 5 minutes in advance, change shifts, and learn about the last shift. Read the "Handover Record" and sign it. Check the working facilities and clean and maintain them. Start your daily work.

2, the hotel business post operation requirements

Fax receiving operation: classify the faxes received on the fax machine, read them carefully and look them up in the computer according to the recipient's name. After checking it correctly, register it in the "Daily Fax Receiving Statistics Report" of the business center. Call the guest. If the guest is in the room, send a bellboy to his room, and make out a bill and give it to the cashier in the front desk.

If the guest happens to be out of the room, leave a message in triplicate, and ask the bellboy to send one to the room, one to the front desk, and the third together with the original. If the guest outside the store receives the fax, inform the recipient to get it quickly according to the information provided on the fax.