How many service staff are there in Sheraton Guangzhou Hotel?

Sheraton Guangzhou Yuehai Hotel has about 100-200 service staff. Because it is a five-star hotel, the service personnel are fully equipped. The main service personnel are divided into western restaurant waiters, conference hall waiters, banquet hall waiters, health services, catering services and so on.

The services provided by Sheraton Guangzhou Yuehai Hotel mainly include: room service, laundry service, wake-up service, concierge service, medical support, business center, child care, conference service, travel service, valuables safe at the front desk, beauty salon, shoe shine service, free parking, bus or car rental service, etc.

Matters needing attention in hotel quality service:

1, avoid auditing

This is a taboo for waiters. During the conversation, it is the professional ethics of the waiter not to listen, peek or interrupt. If the waiter has something urgent to discuss with the guests, don't interrupt the conversation rashly. It's best to wait for a while and signal with your eyes. When the guests realize it, they will come forward and say, "I'm sorry to interrupt your conversation." Then say what you have to say.

2. Avoid staring

When receiving some guests with special clothes and appearance, the waiter is most afraid of staring at them for a long time and judging them, because these actions are easy to make the guests unhappy. But to ensure service etiquette, smile, look around and let the guests feel your respect.

3. Avoid snickering

In addition to providing appropriate services, waiters should also be careful not to snicker, whisper and comment on guests' comments at will to avoid undue friction.

Step 4 avoid colloquialism

Some waiters lack language skills and self-cultivation, intentionally or unintentionally hurting guests or causing some unpleasant things, such as "Do you want a meal?" This kind of language that allows guests to order food sounds very unpleasant and uncomfortable.