Traditional Culture Encyclopedia - Hotel reservation - Why don't I deduct money when I book a hotel on WeChat?

Why don't I deduct money when I book a hotel on WeChat?

There may be the following reasons for WeChat booking a hotel without deducting money:

1. Hotel delay: If the hotel is delayed or there is a problem for some reason, the payment of the order may not be completed in time, but this usually does not lead to unsuccessful payment. In this case, you can check the order status and payment status through WeChat customer service or hotel customer service phone.

2. Payment delay: Sometimes, due to network problems or system upgrades, payment by banks or third-party payment platforms may be delayed. In this case, it is recommended that you wait patiently for a period of time, and usually the payment will be completed automatically.

3. Order cancellation: If you cancel the order after booking the hotel, the payment may not be refunded immediately. You can check the order status on WeChat to determine whether the order has been cancelled.

4. Payment dispute: If you think that you have paid the order but have not deducted the money, you can contact WeChat customer service or hotel customer service to understand the situation and contact the bank to solve the payment dispute if necessary.

If the status of your order shows that the payment was successful but no deduction was made, it is recommended that you contact the hotel or WeChat customer service to solve the problem.