Traditional Culture Encyclopedia - Hotel reservation - How does the hotel evaluate the work of employees?
How does the hotel evaluate the work of employees?
Draw up a job evaluation form to make the evaluation content reach quantifiable standards as far as possible. It can be divided into several parts: a. Daily work content (such as attendance, work quality, abnormal situation handling, etc. B. mentality (for example, whether it can affect people around you, whether it can give people positive energy, etc. C. contribution (such as customer feedback, the above-mentioned comprehensive score, etc. ).
The evaluation content is weighted, scored by the team leader, reviewed by the supervisor and rechecked by the manager.
The contents of the above evaluation form can be adjusted according to different work conditions, so as to discuss with the heads of other departments whether there are other evaluation factors that can be included in the evaluation form.
The contents, standards and objectives in the evaluation form are the most critical contents, which need to be appropriately adjusted according to the contents of different positions, and at the same time, the scores need to be weighed according to the different priorities of leaders.
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