Traditional Culture Encyclopedia - Hotel reservation - Does the 6S management policy apply to hotel management?
Does the 6S management policy apply to hotel management?
First, please take a look:
"6S management" originated from 5S of Japanese enterprises and is an effective concept and method of modern factory site management. Its function is to improve efficiency, ensure quality, make the working environment clean and orderly, put prevention first and ensure safety.
Especially the last sentence: its function is ... Do you think it is not applicable to hotel management? !
Second, please have a look again:
Seiri)-classify everything in the workplace as necessary and unnecessary, and eliminate everything except what is necessary to stay. Objective: To make room for flexible use, prevent misuse and create a refreshing workplace.
Seton-put the necessary items left in the designated position, put them neatly and mark them. Objective: The workplace should be clear at a glance, which can save the time of searching for articles, create a clean working environment and eliminate excessive backlog of articles.
Seiso- clean the visible and invisible places in the workplace and keep the workplace clean and beautiful. Objective: To stabilize quality and reduce work-related injuries.
Safety-pay attention to the safety education of members, always have the concept of safety first, and prevent problems before they happen. Objective: To establish a safe production environment, and all work should be based on safety.
Seiketsu- Carry out sorting, rectification and cleaning to the end, and institutionalize it, and always keep the environment in a beautiful state. Objective: To create a clear scene and keep the above 3S achievements.
Attainment (shitsuke)-every member develops good habits, and follows the rules to do things, and develops a proactive spirit (also known as habits). Objective: To cultivate employees with good habits and rules, and create team spirit.
To sum up, combined with the good effect of 6S application around the world, the conclusion is that 6S management is not only applicable to factories, but also to hotel management, which can also "improve efficiency, ensure quality, make the working environment clean and orderly, give priority to prevention and ensure safety".
There is no need to give the last example, because the example is applicable to all aspects, places and links of hotel management.
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