The rural hotel where I work needs to be reformed, and the quality of its personnel, management system, and leadership concepts all need to undergo major changes. A knowledgeable friend can help.

For a hotel to do well, the quality of its service staff is the most basic condition. The service industry relies on service quality. By hiring high-quality employees, although personnel costs will increase, as your service quality improves, you will naturally have more customers and your profits will also increase. So if you want to change, service quality is the top priority. The second is the publicity method. At least a sales department must be established, and the number of people in the sales department is determined according to the size of the hotel. Contact more travel agencies and companies. Suburban tours and rural tours are now more popular. Contact some travel agencies that are better at surrounding tours. Contact some enterprises and companies in Beijing. During this period, many companies will organize employee travel. Now is the time when travel around Beijing is the most popular and suburban resorts are the most profitable. Because I don’t know the scale and specific location of the hotel, I can only give you a general idea, which is also a relatively traditional idea. I hope it will be helpful to you. Service quality is very important. If you are reluctant to hire people, then increase training efforts and formulate a strict reward and punishment system!