Department work plan

Time flies, and we will face new challenges. Let us make a plan for our future work. What issues should be paid attention to when writing a work plan? Below is the department’s 2022 work plan (selected 6 articles) that I compiled. Welcome to read and collect. Department work plan 1

1. Handover work

1. Be prepared to receive the third phase of the project, increase talent reserves, control quality during initial inspection and re-inspection, and avoid key After the property is handed over, extensive repairs and rectification will be carried out. After accepting the three-phase keys, they will be checked one by one, standardized and managed, and sealed in a unified way.

2. Do a good job in the statistics of the first, second and third phase housing delivery data, owner information and house inspection form management, and have a dedicated person be responsible for it.

3. Make arrangements for the work at the delivery site and the inspection before the house is delivered, and cooperate with the sales department to borrow keys.

2. Daily work

1. Do a good job in receiving daily calls and visits from owners, and do a good job in detailed registration and data statistics of problems, and do a good job in writing off accounts at the front desk and returning visits from owners .

2. Do a good job in on-site signing and key issuance at the time of handover, and be fair and meticulous.

3. Construction of the property management team

Since the employees in the customer service department have basically never engaged in property management work before, there is definitely room for development in their current professional level. We are cooperating with the company to carry out While adjusting the organizational structure, we will further strengthen the construction of the property management team, refine the division of labor, strengthen performance appraisal, and improve the professional quality of each employee. Next year, we plan to strengthen the organization of various training activities and conduct property service buildings from time to time. Competition activities cultivate a team of employees who are willing to fight, able to fight, and able to fight tough battles.

4. Improving service levels

Since the property management company has just been established for less than two years, the various environments in the community are relatively complex, and there is no place to learn from, so it is inevitable to have some problems at work. There are shortcomings. In the next step, we will deeply understand the connotation of property management, strengthen and deepen the special work of customer service level and service quality, strive to improve owner satisfaction, further improve service levels, strive to improve owner satisfaction, serve the owners wholeheartedly, and make the properties of xx Property Company The management level has reached a new level.

5. Do a good job in collecting and paying the first-phase property management fees

Do a good job in publicity of property fees and do a good job in explaining the property owners. Let owners realize that property management fees are the economic basis for a property to survive. It is the owner's right to enjoy property services, and it is the owner's obligation to pay property management fees. To ensure the smooth development of the next step of property management work and the smooth collection of property management fees from owners in the future, pave the way.

6. Department Coordination

In the next year, the customer service department will fully assist the work of all departments of the property company, close relations with each department, and properly handle owner disputes and opinions in a timely and effective manner. suggestion.

7. Key management

Summarize last year’s work experience and implement key management to people. The administrator and the keys must not be separated, and they are responsible for indoor items and whether the entrance door is closed. Department work plan 2

1. Improve the supplier system and require 2-3 suppliers of important materials/equipment to ensure timely supply of materials/equipment. Keep an eye on market changes and try to use multiple channels to reduce costs and control quality. Stabilize existing suppliers, develop potential suppliers, continuously optimize the supplier system, continuously improve working methods in the process of production, and continuously accumulate experience.

2. With the influence of market factors, the prices of various raw materials have increased or decreased to varying degrees. Buyers must do a good job in price comparison, price comparison and negotiation, and understand the market price. Choose excellent suppliers and avoid suppliers asking the company to increase prices for various reasons.

3. Continue to cooperate with the project department to complete the purchase and entry of equipment and auxiliary materials required for the project, as well as the various qualifications of the equipment required for the project.

4. Classify the purchased materials and formulate a classified material procurement system. For example, the procurement of engineering equipment and equipment parts cannot be completed in a short time, so a procurement plan must be made during the procurement process; such as daily If you need common supplies such as stationery, make corresponding inventories. If you purchase large quantities, you can reduce costs.

5. Cooperate with the warehouse, master the warehouse inventory, understand the sales situation, so that the procurement work is not in a passive state, promptly check the inventory of sluggish products, and report it to superiors for processing.

6. The product knowledge and business quality of buyers can be improved through training and mutual learning, and at the same time, new personnel can be trained to familiarize themselves with the work as soon as possible. Department work plan 3

1. Enhance understanding of the job position through daily work accumulation

The buyer’s job has always been to serve production, and its task is to purchase at the lowest cost Provide products that meet the three major conditions of quality, quantity and delivery time. In other words, production is the buyer's customer, and quality, quantity, and delivery time are the requirements for production. The three requirements for production are three responsibilities for buyers: who to buy from, how much to buy, and when to buy.

My ultimate value as a buyer is the control of purchasing costs, which directly affect the company's profits. Therefore, I always adhere to the purpose of satisfying production, the premise of shopping around, and the principle of quality control, and do a good job in every purchase to achieve value for money and use. Strictly purchase according to the procurement plan, be timely and applicable, and reasonably reduce the backlog of materials and procurement costs. Make sure that the purchased items are complete, the items are consistent, and the accounts are reported in a timely manner.

2. Clarify the job functions and do a good job in procurement work

Under the concept of "clear goals, courage to be responsible, active cooperation, and company satisfaction", actively implement the key points of procurement work and Develop monthly purchasing plan.

3. Select excellent suppliers according to the company’s needs

Selecting suppliers is a very important part of the procurement process, which is directly related to the quality, price, service, etc. of the purchased products. aspects, so choosing an excellent supplier is very important for my work. I will choose through the following methods:

1. Public solicitation

Use public bidding to find suppliers, so that qualified suppliers have the opportunity to participate in the bidding. However, this method is usually rarely used because it is a passive search for suppliers. In other words, if the most suitable suppliers do not take the initiative to bid, the significance of public solicitation may be lost.

2. Through introductions from the same industry

The so-called "people in the same industry are enemies" refers to business personnel competing for customers with each other and cheating on each other; on the contrary, purchasing personnel in the same industry are "in-laws" ”, because each other can jointly purchase or exchange supplies.

3. Market search

After selection, establish long-term cooperative unit suppliers.

4. Actively adapt to and abide by the company's system and further strengthen the sense of work responsibility

Since this year, the company's rules and regulations will be further improved. I must actively adapt to this situation in order to Strengthen the sense of work responsibility based on the company's advanced rules and regulations and job functions, do all your work in a timely manner, and do the best you can for the company. Department Work Plan 4

1. According to the hotel’s annual master plan, the hotel will renovate the interior of the hotel during the off-season. To this end, our purchasing department has made the following plans for the aftermath work before the renovation:

1. According to the inventory list issued by the warehouse, all departments and xx and xx stores are required to purchase items, food and seasonings accordingly, deal with the inventory backlog, and strive to achieve zero inventory before decoration.

2. Make reasonable work arrangements during the decoration period to ensure timely procurement of disposable items and cooperate with the use of vehicles from each department during the decoration period.

2. Issues with product procurement channels

1. Designated suppliers

Strengthen the supervision of designated suppliers’ goods, prices, and quality, and improve the quality of suppliers The quality of the supplied items shall be strengthened, and inspections on food hygiene and shelf life shall be strengthened to ensure food hygiene and safety.

2. Purchase from retail stores

All food purchased at zero points require merchants to issue quality quarantine certificates, and warranty cards and invoices are required for other purchased items. Actively cooperate with the Finance Department to improve the accounts and ensure that they can pass inspections by industrial and commercial epidemic prevention, animal inspection and other departments at any time.

3. Focus on purchasing lamb products

Go to xx to purchase lamb once a quarter and track the inventory situation. Provide timely feedback to the general manager's office, formulate a thorough and detailed purchasing plan, and keep in touch with the xx lamb supplier in a timely manner. Understand the national lamb price situation. Ensure that the purchased lamb meat is of high quality and low price, maintain the normal demand of the hotel, and maintain the leading position of our hotel's lamb meat quality in the xx catering industry.

3. About the discovery and purchase plan of new products

Mainly through daily market research, new dishes appearing on the market that day are purchased in small quantities after inquiry. Notices 1 and 2 The chef floor develops new products, and two chefs go to the market every Monday to conduct surveys. Through the surveys, they supervise the procurement work and provide valuable opinions.

IV. Management system for buyers

1. Strengthen the supervision and management of product quality and price for buyers stationed in xx; try to improve the survival of seafood products shipped to xx In order to improve the efficiency, the quality of seasonings and frozen products that are frequently distributed in xx should be improved to ensure that there is no deterioration or expiration, and the work efficiency of the buyers in Zhengzhou should be improved.

2. Purchase items needed in the store, reasonably arrange the purchase time period, make sure the work is in an orderly manner, and purchase items that need to be purchased in a timely manner as soon as possible.

3. Cooperate with finance and warehouse to control the quantity of goods in stock, avoid purchasing unnecessary items, and maintain zero inventory to ensure smooth cash flow in the hotel.

5. Management of purchased vehicles

1. Constantly emphasize the driving safety awareness of buyers, rather stop for three minutes than rush for a second, and strictly abide by traffic rules and regulations. Buyers are required to dress cleanly and neatly when going out to perform tasks, speak in a civilized and generous manner, pay attention to etiquette and politeness, use polite language, and establish a good corporate image.

2. Train and supervise buyers on their driving expertise, standardize driving procedures, and avoid vehicle damage caused by improper operation. Purchasers are required to be proficient in road conditions, avoid detours, and save procurement costs.

3. On the basis of completing your own work, closely cooperate with the work of other departments, be available on call, do not argue or find excuses, and improve overall work efficiency. Resolutely put an end to the phenomenon of private use of public vehicles, often supervise and inspect, catch typical examples and deal with them seriously!

6. Price control and savings

1. All purchased items must have a detailed understanding of their market conditions , bargain patiently, buy decisively, and save every bit.

2. All supplier delivery prices and daily sporadic purchase prices are filled in the "Purchasing Department Daily Price Comparison Table" every day, and compared daily to explore patterns and require suppliers to make timely adjustments according to market conditions. As for the supply price, once it is found that the price adjustment is not timely, the lowest supply price will be calculated back one month for payment settlement.

3. Lead buyers to the market on time every day to make purchases, carefully consult and master the prices of all goods on the day, so as to check the supplier's supply price and purchase goods with the lowest quality and lowest price. Promptly return new products to the kitchen for new product research and development. We will do our best to organize the supply of goods that are sold out on the same day, and strive not to affect the sales of the day. If the goods are indeed out of stock, we will promptly notify the kitchen.

4. Accept the regular investigation and supervision of the head chef every Monday, and conduct spot checks on the procurement work in Zhengzhou from time to time to ensure that all procurement work is carried out smoothly!

5. Supervise the procurement department Strictly manage the use of outside calls, and establish an address book for suppliers and internal hotel personnel. Except for the phone numbers in the address book, all other calls are prohibited. In special circumstances, the phone number and contact person must be archived so that the phone bill list can be retrieved at the end of the month. Carry out approval to achieve the purpose of saving phone bills! Department work plan 5

1. Purpose

According to the company's quality policy and quality objectives, formulate and organize the implementation of the department's quality management plan and goals, organize subordinates to carry out the improvement and maintenance of the standardization system, product standard management, product quality accident handling, etc.; organize subordinates to carry out inspection and testing of raw and auxiliary materials, finished products and production processes to ensure the fairness and accuracy of the inspection results accuracy and timeliness, control testing costs, and improve work efficiency and service quality to meet the needs of the company's business departments and customers.

2. Organizational Structure

As the company's scale gradually expands, its products become more and more abundant, and its business volume becomes larger and larger, the focus of work will change accordingly. In order to adapt to the current production Yes, the temporary organizational structure is shown in Figure 1 below. Additional inspectors will need to be added in the future.

I hope that the additional inspectors will have higher quality requirements. Retraining existing quality inspectors can only prevent inaccuracies. Shipment of good products cannot be planned and will be developed later in the organization. The quality department also needs to establish supplier quality management, shipment inspection, etc. Therefore, quality management work increasingly needs to be systematic and standardized.

3. Personnel planning

The planned number of people is 5:

1. The number of IQC incoming material inspection personnel has been increased from the current 2 to 5. And set up a special IQC incoming material inspection team.

2. The IQC target for the number of defective batches of incoming materials is ≥94. In order to achieve this target, a professional SQM engineer is required to provide guidance on supplier management, and this person also serves as the IQC team leader. .

3. In order to enhance the quality department’s data analysis and improvement capabilities and improve the company’s ISO procedures, it is necessary to add a quality clerk, who will also serve as document control

4. In order to reduce The quality supervisor is directly responsible for hidden quality risks in product development, improving the quality control capabilities of the process, reducing customer complaints, and handling abnormalities in the production process.

5. Each overseas factory needs to be equipped with one overseas supervisor with comprehensive skills and two quality inspectors to achieve the goal of monitoring overseas quality

4. Regional planning

As the company continues to grow, the company's quality management system becomes more and more perfect, and the number of quality department personnel continues to increase. The existing working area of ??the quality department can no longer adapt to the needs of ever-changing development. Therefore, the quality department needs a relatively independent working area that can accommodate enough personnel.

5. Department Responsibilities

In order to implement the quality management system, promote the company's product quality management and quality improvement activities, and ensure that customers are provided with satisfactory products and quality services to achieve the company's interests , the following responsibilities are tentatively assigned:

1. Implement the company’s quality policy, continuously improve the company’s quality assurance system documents, and ensure that the ISO9001:20xx quality management system can continue to operate and be effectively implemented;

2. Based on the company's quality objectives, supervise each department to establish relevant quality objectives, be responsible for evaluating the quality management work of each department, and organize reviews and plans based on actual performance and order status;

3. Responsible for all aspects of the company Formulate and implement quality management systems, organize and promote various quality improvement activities.

4. Establish a quality management responsibility system, implement it to all relevant departments (people), establish and improve the quality assessment system and methods, and implement "strict control of every process, so that everyone has a responsibility and everything is done properly" "Based on the work, there are standards for operations and supervision at all levels";

5. Formulate the department's assessment system, organize and implement performance management; and provide statistical data on various quality issues, and cooperate with the administrative department in the performance assessment process of each department Carry out supervision;

6. Develop quality management training plans and carry out comprehensive quality management education activities. Regularly organize quality education and training for different positions such as inspectors, managers, business personnel, operators, etc., strengthen quality management, and improve the quality awareness and quality management level of all employees in the company;

7. Strengthen the supervision of relevant international, Collect and organize information such as national or industry standards and technical requirements, and then distribute it to relevant departments and personnel for learning and implementation;

8. Participate in the review and product design of special orders, and formulate corresponding Inspection specifications and quality control plans;

9. Responsible for sample inspection, feedback inspection results to relevant departments, promote project improvement, and archive relevant documents according to the quality control plan;

10 , implement the quality management of suppliers, and participate in the assessment of the company's qualified suppliers;

11. In accordance with the prescribed operating procedures, refer to the inspection standards or inspection specifications for raw and auxiliary materials, outsourced products, semi-finished products and finished products Inspect, inspect, and form written inspection records to feed back to relevant departments;

12. Cooperate with business in handling customer complaints, lead analysis of abnormal causes and implement improvement measures, verify, reduce internal and external customer complaints, and continuously improve Customer satisfaction;

13. Responsible for preparing annual, quarterly, and monthly product quality statistical reports, establishing and standardizing original inspection records, statistical reports, and quality statistical audit procedures; conducting statistics, analysis, and assessment of product quality indicators , and propose measures to improve product quality.

14. Responsible for regular quality work reports. Regularly report verbally or in writing in production meetings. For major quality accidents, organize special analysis meetings to focus on reporting, and report special emergencies to superiors.

15. Responsible for the investigation and handling of the company's quality accidents in accordance with the quality accident handling regulations.

16. Responsible for the management of relevant documents, records, and information to ensure the traceability of the product realization process.

17. Coordinate and manage related work with other departments.

18. Complete various tasks temporarily assigned by superiors. Department Work Plan 6

1. Further strengthen system construction and conduct scientific, standardized and institutionalized management of the medical quality of our hospital.

Based on the work practice of the Hospital Management Year activities in recent years, this year we plan to revise our hospital's "Medical Quality Management Plan" and hospital management-related rules and regulations to further improve the "Medical Quality Management Committee Working System". At the same time, we will improve the relevant rules and regulations for the clinical application management of medical technology, establish medical technology management files, improve the surgical grading management system and the surgical approval system, and effectively prevent and control medical risks.

Inspect and guide the quality control teams of each department to formulate practical medical quality management plans and work systems. Implement medical quality management goals, plans, effect evaluation plans, and reward and punishment measures. Revise and organize the implementation of the "Measures on Rewards and Punishments for Medical Quality Management", reward the good and punish the poor, and implement the medical quality accountability system. The results of medical quality inspections and assessments are linked to department and individual efficiency wages, professional title promotions, annual assessments, labor employment, etc., and are combined with the selection and appointment of cadres to implement single-item veto on medical quality.

2. Strengthen medical quality management and actively strive to become a "Triple B" hospital

1. Organize a special meeting to study the "Zhejiang Provincial General Hospital Grade Evaluation Standards" and conduct Requirements, resolutely implement the core medical system into every department and every medical staff.

2. According to the continuous improvement plan of medical quality, feedback and summary on problems existing in the medical process will be provided every month.

3. Pay close attention to the quality of medical record writing and strictly implement the second-level management of medical records quality in the hospital and department. Quality controllers are organized to check current and archived medical records from time to time every month, provide timely feedback on problems found, and implement reward and punishment measures to the department.

4. Improve various medical operation procedures, especially the diagnosis and treatment procedures in key and high-risk departments. Develop conversation record templates for high-risk diseases in various departments and clinical pathways for diagnosis and treatment of common diseases; improve outpatient and emergency service procedures, and inpatient service procedures, etc.

5. Improve the medical dispute handling process, focusing on strengthening the supervision of medical staff’s own analysis and implementation of corrective measures in the incident after the dispute is resolved.

6. Sign a letter of responsibility with each department for the creation of a "Triple B" hospital, specify the specific work responsibilities of department directors, third-level doctors, and first- and second-level doctors, and strive for a complete success in the creation of the hospital.

3. Strengthen the cultivation of talents and improve the level of medical technology

1. Implement specific work according to the content of cooperation with Changhai Hospital. Experts from Changhai Hospital are invited to visit the hospital regularly for examinations, consultations, and lectures. At the same time, young backbones are selected for off-the-job training, and subject leaders of various departments are arranged for short-term training to improve their skills.

2. Strengthen the skills and theoretical training of junior residents: continue to implement the 12-hour stay system, carry out skills competitions, and "three basics" and "three strict" theoretical assessments, etc.

3. Re-improve the resident physician rotation plan: new doctors are required to rotate departments regularly; the following attending physicians and surgeons must pass all rotations in the system before they can be promoted, etc.

4. Strive to create a learning atmosphere and continuously improve the level of scientific research

1. Grasp the doctor’s learning system, strengthen intra-department learning and hospital-wide learning, and comprehensively improve the doctor’s business in the hospital quality.

2. Actively encourage departments to apply for scientific research projects, and purposefully invite experts from higher-level hospitals to provide guidance and teaching. Strive to establish 6-7 municipal scientific research projects in 20xx, and have "zero" breakthroughs in provincial-level projects, and urge the timely completion of projects that have been approved; encourage the publication of medical papers, implement corresponding incentive measures, and increase rewards for publications in first-level journals Amount; experts in relevant disciplines are encouraged to actively apply for 2-3 provincial continuing education projects.

3. Highlight key points and strengthen the management of discipline construction. Based on the needs of the people in the county and the actual situation of the hospital, the hospital has identified orthopedics, brain surgery, respiratory medicine, and cardiology as the hospital's key development disciplines, and gastroenterology, ultrasound, and radiology as key support disciplines. Policies will be given to these departments and hospitals, and collaborating hospitals such as Changhai Hospital and other higher-level hospitals are requested to provide strong technical support and strive to join the provincial advanced ranks in some disciplines as soon as possible.

5. Timely summarize and exchange management experience and formulate rectification measures

A plenary meeting of the committee will be held every quarter chaired by the dean to evaluate medical quality management measures and effect analysis, and discuss existing problems , exchange quality management experience, discuss and formulate rectification plans and measures. In case of special circumstances, it can be held at any time to discuss problems and summarize work.