Traditional Culture Encyclopedia - Hotel reservation - New Lihua Hotel Macau Hong Kong and Macao Hotel Reservation Instructions

New Lihua Hotel Macau Hong Kong and Macao Hotel Reservation Instructions

To stay in the hotel safely, we should pay attention to the following points:

Unlike domestic hotel reservations, Hong Kong and Macao hotels cannot be changed or cancelled once they are booked (confirmed); Therefore, at present, the method of prepaid room rate is adopted. Credit card and hotel front desk payment are not accepted.

The room conditions and prices of Hong Kong and Macao hotels have changed greatly. We will check with the reservation and do not make a reservation. Therefore, when we prepay the room rate, we generally use the fast remittance (transfer) method that can arrive in real time, that is, we can book the room rate in a private account (except for our agreed customers, see "payment method") or directly to our company to ensure that we can book the hotel you need in time. Step 1: After choosing a suitable hotel, make a reservation by telephone, online or fax, and report the guest's name, room type and check-in date.

Step 2: We will confirm your reservation information within one hour after receiving it.

Step 3: After receiving our confirmation, guests only need to give their names at the front desk of the hotel.

Step 4: You need to bring an adult ID card when you check in and pay a certain deposit. 1. Hotel rooms are generally reserved until 6 pm on the day of reservation, and may be reserved until 5 pm on holidays.

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

4. Come to your hotel. At this time, you have got the key to the room, so you must keep it safe. If you lose it, you must report it to the hotel front desk as soon as possible to prevent the room from being stolen.

5. Generally, there will be a small safe in the room. You can put your valuables in the safe to prevent them from being lost or stolen.

6, but especially expensive things, it is recommended to carry with you. Especially your own identity documents, you must carry them with you to prevent them from being lost.

7. Every room will have an introduction to the building location of each hotel. In your spare time, you must understand it, master your position and deal with emergencies.

8. Generally, there is something to drink in every room. Everyone must consult well. Usually those drinks in the room, outside calls, etc. There is a charge. Finally, pay attention to the price when checking out to avoid unnecessary misunderstanding. Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.