Traditional Culture Encyclopedia - Hotel reservation - What is the definition of a superior hotel?
What is the definition of a superior hotel?
In fact, the hotel is essentially a place to sleep and eat.
No matter how advanced the hotel is, the core functions of the hotel will not change.
So what's the difference between high-end hotels and ordinary hotels?
First of all, we should understand three concepts: no service hotel, limited service hotel and full service hotel, which is the biggest grade difference of hotels.
Non-service hotels: family hotels, express chains, motels and ordinary non-customized homestays. The characteristics of these hotels are just sleeping places, and there are basically no other additional services, such as catering and fitness.
Limited service hotels: general four-star hotels (including four-star standards) are within this range. Compared with non-service hotels, these hotels can undertake simple business restaurant and business service functions.
Full-service hotel: a five-star hotel in the traditional sense can meet the maximum service demand, including accommodation, catering, leisure, entertainment, and even most business activities, and can also customize personalized services.
Then high-end hotels should be divided from full-service hotels, although they are all five-star standards, but because the rating standard of China's hotel service industry is too low, Forbes Samsung has the most full-service in the United States, but it can be rated as five-star in China (basically, swimming pools in non-Hainan tourist areas are all five-star standards), so there are actually divisions within full-service hotels: entry, standard, high-end, luxury and top luxury.
The criteria for distinguishing these hotels are also simple. International practice is based on the quantity and grade of catering:
Standard limited service: guest room+business center+safe+restaurant.
High-end limited service: standard limited service+gym+morning and evening restaurant.
Entry-level full service: high-end limited service+full-time restaurant+swimming pool (domestic)
Standard full service: entry-level+full-time restaurant+specialty restaurant+executive lounge (brand setting, if the brand does not have an executive lounge, a bar should be set up).
High-end full service: standard+local famous restaurants+special facilities (if the brand comes standard with the executive lounge, the bar is basically added; If there is no executive lounge, a separate bar will be added to the facility according to the situation.
Standard luxury: high-end full service+local well-known high-end restaurants+landmark buildings+well-known hotels in the region+hotels provide optional personalized customized services (or regional core plots and landmark commercial core lots).
High-end luxury: standard luxury+well-known high-end restaurants in the region+standard English afternoon tea+a certain reputation in the world+the hotel can meet most rational and personalized services.
Top luxury: top luxury+world-renowned high-end restaurants+global popularity+benchmarking leader in hotel style field+price ceiling setter in hotel area+hotel can solve the reasonable needs of most customers.
The basic composition of the restaurant: full-time+local+western restaurant. After the standard full service, restaurants are basically upgraded, not new restaurants. Restaurants are not considered, and they are new projects before standard full service.
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