Evaluation standard of star-rated hotels

Classification and evaluation of star rating of tourist hotels

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This standard replaces GB/T 14308- 1997 "Classification and Evaluation of Foreign Hotels".

Compared with GB/T 14308- 1997, the main changes of this standard are as follows:

A) Replace "foreign-related tourist hotels" with "tourist hotels" and define tourist hotels according to international practice;

B) stipulate that the validity period of using star-rated hotels is five years, cancel the star-rated life tenure system and increase the number of reserved star-rated hotels (see 5.2);

C) The rules for star rating are defined (see 7.5), and some hotels with outstanding features or highly personalized features can directly apply for star rating from the star rating agencies of national tourist hotels (see 7.5.3);

D) Simplify the requirements for catering services (original standards 6. 1.6, 6.2.6, 6.3.7c, e, 6.4.9b, d, e, 6.5.9b, c, e, f);

E) Change the minimum number of rooms in a one-star hotel from 20 to 15 (see 6.1.8);

F) Incorporate the selected items of the original standard three-star hotel into comprehensive category, characteristic category I, characteristic category II and characteristic category III and IV, delete some original contents, and add hotel brand, general manager qualification, environmental protection and other contents (see 6.7);

G) The requirements for the lobby, guest rooms and restaurants in the core areas of four-star and above hotels have been strengthened, and the overall comfort has been increased (see Appendix A, 3. 12, 4.2 1, 5.5);

H) Drawing on the experience of some countries, we added "Platinum Five Stars" (see 3.2 and 6.6).

Appendices A, B and C of this standard are normative, and Appendix D is informative.

This standard is proposed by the National Tourism Administration.

This standard is under the jurisdiction of the National Tourism Standardization Technical Committee (CSBTS/TC 2 10).

Drafting unit of this standard: Quality Supervision and Management Department of National Tourism Administration.

Main drafters of this standard: Zhang Rungang, Yang Qiang, Zhou Zheng, He Jing and Dai Bin.

The previous editions replaced by this standard are as follows:

——GB/T 14308- 1993；

——GB/T 14308- 1997 .