How to design the organization of housekeeping department to meet the needs of modern hotel management?

Quality should be the starting point and the end result of all the work of tourist hotels, so as to promote the continuous improvement of hotel service quality. The hotel should establish a systematic quality inspection and supervision system, and implement any quality problems and give feedback. Quality should be all-staff, all-process and all-round management.

Finally, personalized service. Modern society is a society that advocates individuality. With the transformation of social economy, more and more modern people gradually realize that they are not a standardized product falling from the factory assembly line, but a person with independent personality and individuality. In this context, the hotel industry, as a special industry that has close contact with a large number of customers with different personalities every day, urgently needs to change from the traditional service mode to the mode of providing personalized service for guests.

The so-called personalized service refers to providing targeted services for guests with the customer as the center, and its purpose is to continuously improve the service, so as to realize the continuous satisfaction of guests. Its methods are varied, and its fundamental purpose is to meet the various needs of guests.

Work safely. The safety of guest room work should not be underestimated. Because, if you can't do it well, the health and service mentioned above can't be discussed. Therefore, the safety of guest rooms should be strictly and seriously grasped. It requires everyone in the guest room to strictly follow the safe operation system, fire prevention system, key card management system and visitor access system stipulated by the housekeeping department.

Door opening system, etc. For example, at work, you should ask strangers carefully, report any bad events in time, take your room key with you, and check your identity when opening the door for guests. Prevent the occurrence of unsafe factors through various channels to ensure the personal and property safety of guests and hotels. Thereby ensuring the normal operation of the hotel and improving the efficiency of the hotel.