English conversation: What do you know about "Hotels" (about 5 minutes)

1.Mr. Woods: I'd like a double room for tonight.

Clerk: Do you have a reservation?

Mr. Woods: Yes . I called you last week from New York. My name is George Woods.

Clerk: Wait a second, please. (She checks the computer.) Yes, Mr. Woods, we have a room reserved for you. How long do you plan to stay?

Mr. Woods: Probably two days. My wife will join me tomorrow. Then we'll decide when to leave for Seattle.

Clerk: Would you sign the register, please?

Mr. Woods: By the way, does my room have a private bath?

Clerk: Certainly. Every room in this hotel has a private bath.

Mt. Woods: Does my room have twin beds or a double? I prefer a room with twin beds.

Clerk: Your room has twin beds, Mr. Woods. It also has a view. I'm sure you'll like it....This is your key. It's on the eighth floor, room 801. The elevator is over there.

Mr. Woods: Thank you. One more thing, where is your restaurant?

Clerk: The restaurant is on the second floor. We also have a cafeteria on the top floor. If you would like something to drink, you can either call room service or come down here. The bar is right behind the lobby.

Mr. Woods: Thank you. You're very kind.

Clerk: You're welcome.

2.

KATHLEEN: Are you cold?

HANK: Yes, a little.

KATHLEEN: I wonder

if we can change the temperature.

HANK： I tried before. There are no buttons on the air conditioning.

KATHLEEN： There must be buttons. How do they turn it on and off?

HANK: I think it is centrally controlled. They control it at the main desk.

KATHLEEN: Well, they have it too cold in here.

I want to be warmer. I won't be able to sleep.

HANK： I'm going downstairs for more drinking water. I will ask them.

KATHLEEN： What did they say about the air conditioning?

HANK： They said it is centrally controlled.

All the rooms are the same. They can't change it.

KATHLEEN: That's stupid. How can I sleep in this?

HANK: You can wear more clothes.

KATHLEEN: Did you ask them to send more blankets up?

These blankets they use are too thin.

HANK： No, I didn't think of it.

KATHLEEN： I will call them.

VOICEOVER： Front desk.

KATHLEEN： Hello. Yes. I would like some more blankets in my room. It's too cold.

VOICEOVER： And your room number, Ma'am?

KATHLEEN: I'm in room 224. We need a lot of blankets.

VOICEOVER: Alright, I'll have someone bring them right away.

KATHLEEN: Thank you. May I ask you one more thing?

VOICEOVER: Of course, Ma'am.

KATHLEEN: My husband and I would like a wake-up call tomorrow morning.

VOICEOVER: What time would you like that?

KATHLE

EN: 7:30.

VOICEOVER: Alright. A wake-up call at 7:30 AM. Room 224. Anything else?

KATHLEEN: No, nothing else.

Catherine: Are you cold?

Hank: A little

Catherine: I was wondering if I could adjust the temperature.

Hank: I tried it, but there are no buttons on the air conditioner.

Catherine: There must be, otherwise how would they turn it on and off?

Hank: I think it's the central air conditioning, they control it on the main unit.

Catherine: It's too cold here.

I want the temperature to be higher, otherwise I won’t be able to sleep.

Hank: I was going downstairs to get some more water, so I stopped by to ask.

Catherine: What did they say?

Hank: They say it's central air conditioning.

All rooms are the same, there is no way to adjust just this one.

Catherine: That’s so stupid. How can we sleep like this?

Hank: You could wear more clothes.

Catherine: Did you ask them to bring in more blankets?

These blankets are too thin.

Hank: I didn’t expect that.

Catherine: I'll make the call.

Operator: Hello, counter.

Catherine: Hey, I would like some more blankets. It’s too cold in the room.

Operator: What is your room number?

Catherine: 224, we need a lot of blankets.

Operator: Okay, I'll ask someone to send it over immediately.

Catherine: Thank you, can I ask you one more thing?

Operator: Of course.

Catherine: My husband and I would like a wake-up call tomorrow morning.

Operator: What time is it?

Catherine: Half past seven.

Operator: OK, room 224, get up at 7:30 in the morning for service. Need anything else?

Catherine: No need.

3.Guest: Hello, I’d like to check in please. Hello, I’d like to check in your hotel.

Hotel staff: Certainly. Can I have the name please? Of course, can you give me your name?

Guest: Mr Harold Smith. Mr. Harold Smith.

Hotel staff: Ok, Are you checking out tomorrow? Okay, Are you checking out tomorrow?

Guest: Yes, I am. That’s right. Yes, I am checking out tomorrow.

Hotel staff: Will you need a wake up call, sir? Sir, do you need a wake up call?

Guest: Yes please. At 6.30am. Yes, please wake me up at 6.30am.

Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay. Your room number is room 502 on the fifth floor. Breakfast is from 6.30 to 9 o'clock in the morning. I wish you a pleasant stay.

Guest: Thank you. Thank you.

Dialogue 2:

Guest: Good evening, I have a reservation under the name of Tomlinson. Good evening, I have a reservation under the name of Tomlinson. Hotel

staff: Ok I've found it. Checking out on the 27th? OK, I found it. Is check-out on the 27th?

Guest: That’s right. That’s right.

Hotel staff: Can I take a credit card for the deposit? Can I use your credit card to transfer the deposit?

Guest: Yes, sure. Also, I’d like a non-smoking room please. Of course. Also, please give me a non-smoking room.

Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. Of course, ma’am. This is your room key. Your room is on the left side of the 7th floor, room number 781. Check-out needs to be before 12 noon.

4.1. I’ll take a look at the hotel’s booking situation．

Let me check the reservation status of our hotel rooms.

2． I’m glad that we’ll be able to accept your extension request．

We are pleased that we have the means to accommodate your request to extend your stay.

3. But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights． However, I'm afraid we'll have to ask you to move to another room for the last two days.

4． We have already let your room to another gentleman.

We have rented the room you are staying in to another gentleman.

5. That’s no problem at all.

No problem.

6. And here is your key, Mr. Bradley. Your room number is 1420．

Give you the key to your room, Mr. Bradley. Your room number is 1420.

7. It is on the 14th floor and the daily rate is＄90．

The room is on the 14th floor, and the daily room rate is US$90.

8． Please make sure that you have it with you all the time．

Be sure to have it with you at all times.

9. My business negotiation has progressed much more slowly than I had expected．

My business negotiations are going much slower than I originally expected.

10． I wonder if it is possible for me to extend my stay at this hotel for two days．

I wonder if I can stay here for two more days.

11. Yes, we do have a reservation for you.

By the way, we have the room you reserved here.

12. Would you please fill out this form while I prepare your key card for you?

Please fill out this form and I will issue a pass for you at the same time, okay?

13． What should I fill in under ROOM NUMBER?

How should I fill in the "Room Number" column?

14． I’ll put in the room number for you later on.

I will fill in the room number for you later.

15． You forgot to put in the date of your departure．

You forgot to fill in the check-out date.

Dialogue A (One of the complete collection of hotel dialogue English)

A: Good morning, sir. Can I help you?

B：Good morning! I have a reservation for a single room with a bath here．

A: May I have your name, sir, please?

B: Bradley, John Bradley.

A: Just a moment, sir, while I look through our list. Yes, we do have a reservation for you, Mr. Bradley. Would you please fill out this form while I prepare your key card for you?

B: Yes. Can I borrow your pen for a minute,please?

A: Sure. Here you are.

B: What should I fill in under ROOM NUMBER?

A: You can just skip that． I’ll put in the room number for you later on.

B：（After he has completed the form） Here you are． I think I’ve filled in everything correctly.

A: Let me see…name, address, nationality, for war ding address, passport number, place of issue, signature and date of departure. Oh, here, sir. Your forgot to put in the date of your departure． Here let me fill it in for you. You are leaving on…?

B：October 24．

A：Now everything’s in order． And here is your key, Mr. Bradley. Your room number is 1420． It is on the 14th floor and the daily rate is＄90． Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time． You need to show it when you sign for your meals and drinks in the restaurants and the ba

rs. You also need to show it when you collect your key from the Information Desk．

B: OK. I’ll take good care of it.

A: And now if you are ready, Mr. Bradley, I’ll call the bell-boy and he’ll take you to your room.

B: Yes, I’m ready. Thank you.

A: I hope you enjoy your stay with us.

B: I’ll try.

Dialogue B (Hotel Dialogue English Collection Part 2)

A: Good morning! Can I help you?

B: Good morning! I’m Mr. Doug lass in room 1208． My business negotiation has progressed much more slowly than I had expected． This makes it necessary for me to stay on here for another day． I wonder if it is possible for me to extend my stay at this hotel for two days．

A: I’ll take a look at the hotel’s booking situation. Yes, sir, I’m glad that we’ll be able to accept your extension request. But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights． You see, we have already let your room to another gentle-man. Is that acceptable to you?

B: Yes, that’s no problem at all.

A: Let me see… room 1111 Will be vacant. How about room1111?

B: That is fine.

A: When would you like to move tomorrow?

B： I don’t know．

A: The new occupant will be checking in a little after twelve．

B： That means I have to move out before 12. Let me see． I’ll be leaving for the negotiation at 9:30 tomorrow morning and I will not be retur

ning to the hotel until sometime in the afternoon. So I’m going to have to do it before I go to the negotiation． Well, I think I will move at 9o’clock.

A: Good. I will send a bellboy to your room and help you with your luggage at 9 o’clock． And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it．

B: I will. Thank you very much.

A: Goodbye.

B: Goodbye.

Words and Expressions

nationality n. Nationality/forward v. ． Send, send

for warding address forwarding address/passport n. Passport

place of issue/signature n. Signature

departure n． Leave/regulation n. regulations, regulations, regulations

negotiation n. Negotiation; consultation/extension n. Extend date