What penalties will Ctrip receive when he goes to the store without a room?

If there is no room in the store, Ctrip will pay and deduct for the quality of service. According to the relevant public information, after booking a hotel and submitting an order, it shows that the customer has established a contractual relationship with the platform or hotel. If the hotel fails to provide housing after receiving the order, or the housing conditions of other arrangements are inconsistent with the reservation, the customer has the right to demand 3 times compensation. If the accommodation provided by both parties through consultation is better or the same as the reservation specification, the customer has no right to claim compensation.