Correct guidelines for business etiquette gesture requirements

Gestures are also actions that people often use when communicating. What are the guiding gestures in business etiquette? Below are some of the guiding gestures in business etiquette that I have collected. I hope it will be helpful to you.

Business Etiquette Guidance Gestures

1. Please come in? Gesture When guiding guests, reception staff should use both words and deeds. In the restaurant etiquette training, first softly say "please" to the guests, and then use the "horizontal" gesture, with the five fingers straight and close together, the palms naturally straight, the palms facing upward, the elbows bent, and the wrists low and elbows. Using the elbow joint as the axis, lift the hand from the front of the abdomen and swing it to the right to the front of the body. Do not swing the arm to the side of the body or behind the body. At the same time, stand with your feet in a right T-step. The head and upper body are slightly tilted to the side where the hand is extended, the other hand is hanging down or behind the back, looking at the guests with a smile.

2. Forward Swing Pose If your right hand is holding something or holding the door, and you want to make a "please" gesture to the right to the guests, you can use the forward swing pose, with your fingers together and your palm straight. , lift from one side of the body from bottom to top, take the shoulder joint as the axis, bend the arms slightly, reach the height of the waist, and then swing from the front of the body to the right, stop when it is 5 cm away from the body and no longer than the torso. . Look at the guests, smile, or put your hands in front of you.

3. Please go forward? gesture. In hotel etiquette training, when guiding guests in the direction, you can use the "straight arm" gesture, with the five fingers straight and together, the palms of the hands facing upwards, and the elbows bent in front of the abdomen. Lift it up and swing it in the direction it should go. Stop when it reaches shoulder height and your elbow joint is basically straight. It should be noted that when pointing the direction, the body should be turned sideways to the guests, and the eyes should take into account both the direction pointed and the guests.

4. Please use the "please sit" gesture to receive guests and ask them to take their seats. Use the "tilt swing" gesture, that is, use both hands to hold the back of the chair to pull the chair out, and then lift the left or right arm forward. Take the elbow joint as the axis and swing the forearm from top to bottom so that the arm forms a diagonal line downward, indicating that guests are invited to take a seat.

5. Please? When there are many guests, please use larger movements and use the arms to swing horizontally. Lift your arms forward and upward from both sides of your body, bend your elbows slightly, and swing them out to both sides. The arm pointing forward should be raised and straightened, while the other hand should be lowered and bent.

6. Introduction? Gestures When introducing others, gestures should be elegant. No matter which party is introduced, the palm should be facing up, the back of the hand facing down, the four fingers together, the thumb open, the palm basically raised to shoulder height, and pointed at the party being introduced, with a smile. In formal occasions, you are not allowed to point or pat the shoulder or back of the person being introduced.

7. Applause When applauding, tap your left palm with your right palm to express cheers or welcome. According to Lvmanjia catering consulting experts, palm-up gestures indicate sincerity and respect for others, while palm-down gestures mean lack of candor and sincerity.

8. Raise your hands in greeting. When raising your hands in greeting, you should face the other party, extend your arms, and palms outward. Do not bow indiscriminately.

9. Wave goodbye When waving goodbye, you should: stand up straight, look at each other, extend your arms forward, palms outward, and wave left and right.

10. When passing and receiving objects, it is advisable to use both hands (at least with the right hand), hand them in the hands, take the initiative to come forward (those who actively approach to receive objects should stand when sitting), and facilitate the reception take.

Business Etiquette Guide Gesture Etiquette

(1) In order to enhance the speaker’s language appeal during communication, you can generally consider using certain gestures, but remember not to use too many gestures , the movements should not be too large, and avoid gesticulating or dancing.

(2) Greetings, greetings, farewells, cheers, and applause belong to the scope of gestures. You should pay attention to their intensity, speed, and length of time, and do not overdo it. Applause is a polite gesture to express welcome, congratulations, praise, thanks, etc. In formal social occasions, warm applause is used to express admiration and congratulations when watching theatrical performances, appearances of important figures, listening to reports, listening to speeches, etc. The standard action of applause should be to tap the palm of the left hand lightly with the right palm. You should not wear gloves when applauding. Applause should be natural. Do not clap hard in order to make the applause louder. It should end naturally. Applause should be enthusiastic, but don't get carried away. Once you get carried away, the meaning of applause will change qualitatively and become "booing" or "applauding", which is suspected of booing and is rude. Be careful not to use language when applauding, as this is a sign of lack of self-cultivation.

(3) Do not point to the tip of your nose with your thumb or point at others with your finger under any circumstances. When talking about yourself, you should press your left chest lightly with your palm, which will make you look dignified, generous and trustworthy. It is impolite to point your finger at others.

(4) It is generally believed that a gesture with the palm up means sincerity and respect for others; a gesture with the palm down means lack of frankness, lack of sincerity, etc.; clenched fists imply offense and self-defense, and also express anger. "To point out with your finger is to attract others' attention and to teach others." Therefore, when introducing someone, showing someone the direction, or asking someone to do something, you should put your palms upward, with the elbow joint as the axis, and lean your upper body slightly forward to show respect. This gesture is considered sincere, respectful, and polite.

(5) When using some gestures, attention should be paid to the different habits of regions and countries, and they cannot be used indiscriminately. Because customs vary from place to place, the meanings expressed by the same gestures are not only different, but also sometimes quite different. For example, in some countries, thumbs up and the other four fingers curled up are considered to express praise, but in Australia, thumbs up, especially extending the thumb horizontally, is an insult; in the British, thumbs up is a requirement to stop a car. It means hitchhiking. Make a circle with your thumb and index finger, and straighten the other three fingers, which is the "OK" gesture. This gesture means praise and promise in Europe, and is especially popular among young students. However, in southern France, Greece, Sardinia and other places, its meaning is exactly the opposite. In Brazil, people making the "OK" gesture means "anus". The Arabs pull two little fingers together to indicate breaking off relations, and the Gypsies dust off their shoulders to indicate that you should get out of here. It is not difficult to see from this that every culture has its own "gesture language", a variety of gesture languages, full of extremely rich human emotions. Although it is not as practical as audio language, it can play an irreplaceable role in interpersonal communication. On the contrary, when we ignore the correct use of gesture etiquette, certain inelegant behaviors in daily life are often extremely offensive, seriously affecting our communication style and self-image, and we should pay special attention to avoid them. Such as scratching the scalp in public, picking ears, picking nostrils, picking teeth, biting nails, gouging out eye mucus, rubbing dirt, etc. Pay more attention to these indecent behaviors at the dinner table.

The importance of gestures in business etiquette

People all over the world rely on gestures to communicate effectively. The most common gesture begins with mutual greetings. By knowing some gestures, at least you can tell what is vulgar and what is appropriate, making you more observant when encountering silent communication and making it easier to avoid misunderstandings. There was once such an intriguing story. During the Spanish Civil War, an ordinary officer of the International Brigade was unfortunately captured and thrown into a ghastly solitary prison. The night before he was about to be executed, he searched all over his body and found half a crumpled cigarette. At this time, he wanted to take a few puffs to relieve his fear before death, but he found that there was no fire in his body. So, he trudged towards the bars and made repeated requests to the soldiers guarding him. Finally, the puppet-like soldier outside the bars expressionlessly took out a match, lit a fire, and stretched the fire toward the officer behind the bars. When their eyes met, the officer couldn't help but give the soldier a smile. Surprisingly, after a few seconds of daze, the corners of the soldier's mouth turned up involuntarily, and finally he also smiled inexplicably. Later, the two began to talk, talking about their respective hometowns, their wives and children at home, and even exchanged treasured photos of them and their families. When the first ray of light entered the prison the next day, the officer was already in tears. Unexpectedly, the soldier had real feelings and quietly let the officer go. At this moment, a smile connected two hearts and saved a life.