Traditional Culture Encyclopedia - Hotel reservation - If you park your car in front of the hotel, will the hotel be responsible for any scratches or something?

If you park your car in front of the hotel, will the hotel be responsible for any scratches or something?

1. As for the parking lot, even if there is no charge, the hotel will be responsible.

Consumer parking lot. Refers to the parking places provided by operators such as hotels, restaurants, shopping malls, cinemas, stations and airports for the needs of their ancillary facilities. Some of these parking lots are located indoors, some are located on both sides of the store door, and some are fenced. It also needs the approval of the public security organs. Generally, there will be special security personnel responsible for registering incoming cars, guiding parking and going out for inspection to meet the accommodation, catering, shopping and consumption needs of customers and consumers. Generally, a parking sign will be issued to the owner as a voucher for picking up the car. Generally speaking, this kind of parking lot is free.

Whether it is a professional parking lot, a public welfare parking lot or a consumer parking lot, as long as there is a charge, it must bear the obligation of custody. When the parked vehicle is stolen, lost or damaged, it must bear the liability for compensation. Of course, you can seek compensation from thieves and damages afterwards. The court should judge this kind of parking lot according to the principle of strict liability, that is, "as long as there are damage consequences, you should bear the responsibility."

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Chapter III Obligations of Operators

Article 18 Operators who have the obligation to protect consumers' safety shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked.

If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative departments and inform consumers, and take measures to prevent the occurrence of harm.

It can be seen that if valuables are not handed over to the hotel for safekeeping, it must be proved that the service of the hotel is defective, resulting in losses, that is, the hotel has not set a reminder sign in an obvious position; Or no one reminds you; Or if you don't arrange enough security personnel, you will be responsible. But in real life, it is difficult for consumers who are responsible for providing evidence to prove how much cash they have lost. Because the loss cannot be defined, it is difficult to ask the hotel to specify the compensation amount.