Why do family members hurt hotel staff at wedding banquets?

1 0 June1day, the wedding banquet of Hefei Hengfeng Hotel was filled with mourning and eulogy, and the family members were very angry, injuring the hotel staff.

On that day, at Hengfeng Hotel, Huguang Road, Hefei, a couple's wedding scene sounded many sad voices. A grand wedding will be held in Ruyi Hall on the third floor. On that day 1 1: 45, relatives and friends of Ruyitang were preparing to bless the couple. Unexpectedly, at this time, a loud voice suddenly sounded on the left side of the hall: "Dear friends and relatives, I am deeply saddened today ..."

There was a speech on the stereo to mourn the incident of white people. In an instant, the festive atmosphere of Ruyi Temple was completely destroyed. The funeral scene actually appeared, which really caught people off guard. After consultation, the wedding was temporarily moved to 1 building. Due to the temporary change of venue and hasty preparation, the tables and chairs downstairs were all prepared temporarily, and even the scheduled ceremony of the wedding was disrupted, which made the couple feel very wronged. In addition, in the negotiations with the hotel, the police of the police station in the jurisdiction also rushed to the scene for coordination many times. That night, the relatives of the couple were also summoned to the police station.

Yesterday afternoon, a manager surnamed Wu involved in Hengfeng Hotel said that this did happen in the wedding banquet hall on the third floor that day. "At that time, next to the wedding banquet hall, there happened to be another funeral. After the funeral music is released, the sound can be heard in the wedding hall. " Wu Jingli said that this is because of voice crosstalk. "This is the negligence of our staff at work, but after receiving the response, we immediately found the funeral home and asked them to stop using the microphone. Wu Jingli said that at the request of the newcomers, the hotel temporarily moved the wedding banquet to the first floor. " We don't want to see this, and we are sorry. "

Wu Jingli said, but when the two sides negotiated, the guests at the scene began to beat the hotel manager and staff. "Our general manager's mouth is bleeding. Anyway, they shouldn't hit people when they come up. " Wu Jingli said that the newlyweds who later hosted the wedding banquet refused to pay for the banquet. "Because the guest blocked the food delivery opening on the third floor, the other three upstairs couldn't serve food, and no one paid the bill." Wu Jingli finally said that the responsible hotel is willing to take responsibility, but the hotel is prepared to take judicial measures to safeguard the hotel's rights and interests.