How to treat a Sanzheng hotel in Hangzhou?

In order to protect the elderly and children at home, some people in Hangzhou went to the hotel for self-isolation after Yang. After we released it yesterday, it triggered a heated discussion from all walks of life.

Some fans left a message saying that there is no conditional isolation at home, the bathroom is not enough, and there is indeed demand; Some fans also say that such behavior seems selfish, and it is not recommended that people who are diagnosed go to hotels, which will affect more people; Some people say that colleagues were isolated in the hotel for a week, and the whole family was still "yang", so don't worry about it any more. ...

Anyway, if you need to stay in a hotel after being infected with COVID-19 virus, I hope you can tell us truthfully and actively for everyone's health. At present, some hotels in Zhejiang have taken the initiative to launch a five-day isolation room package to accept young "Yang" people with open arms.

We don't need to panic Let's overcome the difficulties together. The severe winter has arrived, and spring is no longer far away. The epidemic is far away, and spring is coming, which will definitely bring long-lost warmth to people.

Zhejiang hotel industry association

Initiate initiatives in the new phase of the epidemic.

As a crowded business place, the pressure brought by the new epidemic situation has been rapidly amplified, and some hotels have become "shelters" for anti-yang personnel; The enthusiasm of employees has risen sharply, and there is a shortage of service personnel; With the rapid spread of the epidemic, hotels are once again facing the dilemma of operation and the test of survival.

Recently, Zhejiang Hotel Association issued an initiative to the hotel enterprises in the province in the new stage of the epidemic:

"It is the common wish of each of us to return to normal life at an early date and overcome the epidemic. We should actively do a good job in the operation management under special circumstances, do a good job in the health management of hotel employees, strive to create a good hotel environment, and strengthen the care and guidance for guests entering the store. Every citizen is also the first person responsible for fighting the epidemic. Hotels should try their best to promote their guests. If it is found that some guests do not take the initiative to declare positive symptoms or resist yang alone, they should do a good job of persuasion and education in time. Let every guest know that the three-year anti-epidemic achievements are hard-won, and we should all shoulder social responsibilities. At the same time, be honest with the guests. In special times, employees and guests should understand and tolerate each other more, and actively cooperate with the hotel to do epidemic prevention work. It is very difficult to deal with extraordinary things with scientific strategies and to deal with them with precise measures. " At the same time, the provincial hotel industry association also suggested in the initiative that "limited services can be provided by region according to the actual situation of the hotel for those with abnormal health code, fever, cough and respiratory tract infection".

Some hotels open their arms to accept young "yang" people.

The details are as follows.

Qiantang New Century Hotel, Tongxiang, which used to be an isolation hotel, recently launched an isolation package of "keeping your heart warm and keeping your mind at ease".

Ms. Shen, deputy general manager of the hotel, said that some positive guests checked in directly without saying hello and went to the cafeteria for breakfast as usual, which caused risks to other guests and hotel employees. Instead of passively accepting it, it is better to open it directly and take the initiative to open a "warm heart" for guests in need.

"65438+early February, the hotel still requires guests to show 48 hours of negative nucleic acid report. Because there are many wedding banquets in our hotel, in order to ensure everyone's safety, the guests have always been very cooperative and supportive. But more than a week later, a new stage of the epidemic was ushered in, and more and more positive guests appeared. Without prior notice, we didn't know that the guest was infected until the guest checked out, and we found that there were antipyretics and antigen test papers in the garbage left in the guest room. At this time, our room cleaners are often not ready for protection and are easily infected. "

According to Ms. Shen, the hotel adopts the management of "single-route closed-loop check-in", with a fixed check-in route and a dedicated floor. You can't leave the room during your stay, and all meals are delivered to the guest room by the hotel. If you need napkins, mineral water, toilet paper and other items, you can contact the front desk in time, and the staff will put the required items at the door of the room for guests to pick up. Garbage cleaning requires someone to pack and tie up garbage bags and put them at the door of the room. There is a special person to disinfect the garbage regularly every day.

After check-out, the attendant in charge of cleaning will wear N95 masks, masks and disposable gloves, and ask a professional disinfection company to disinfect the room. At present, the hotel buffet breakfast and restaurant have also been closed. Guests are advised to put on a mask, take a breakfast and pack it back to their room.

It is said that this initiative has also been supported by local streets and prevention and control offices. For the convenience of guests and employees, a single-tube nucleic acid detection point was added in the parking lot in the backyard of the hotel. The first batch of infected hotel staff have returned to work after preparing to pass the single-tube test.

Choosing a hotel is a good thing from the front.

But you should take the initiative to inform the hotel.

Hotels in Hangzhou all said that hotels can't ask guests to show negative nucleic acid certificates now, and they can only follow the normal check-in process. In fact, in addition to the positive guests coming to the hotel to isolate themselves, some of them leave their positive family members at home and come out to avoid the "Yang" check-in demand, and some of them may be asymptomatic infection, which is really hard to prevent as a hotel. However, I still hope that in the near future, if a guest is infected with COVID-19, they can take the initiative to inform the hotel and don't hide their illness. This is also convenient for the hotel to make full preparations and arrange special floors. After the guests check out, they will also let the room stand for disinfection.

Ms. Wu, the person in charge of a chain hotel in Hangzhou, said that she had just received a request from a guest living in a nearby community yesterday. Except for the 90-year-old people who have not been diagnosed at home, other family members are "Yang" to ask whether the hotel can accept the elderly to stay alone and provide 24-hour butler service. Ms. Wu thought about it, but she still disagreed. First of all, she has no experience in isolating hotels. Since she wants to take over, she must cover everything. Secondly, there is really no professional staff in this field, and to be honest, hotel employees have been infected in recent days, and the operation is somewhat difficult because of the shortage of staff.

Mr. Jin, a veteran of the tourism industry in the province, said that everyone wants to find a "home away from home" and choose to stay at the hotel at this time, which proves that the services of many hotels are now recognized and they can rest effectively in the hotel. From a positive point of view, it is a good thing, and it also shows the receiving ability and tolerance of the city. I just hope that when you check in, you can tell the truth, don't hide it, don't panic.