Quality requirements of hotel front office staff

What qualities should the front office staff of a hotel have?

1.

Professional code requirements: 1. The appearance should be neat. 2. The appearance should be generous. 3. Personal hygiene should be clean, and at least "three diligence" should be achieved, that is, take a bath frequently, change your uniform frequently 2 1 13, and brush your teeth and rinse your mouth frequently. ...

2.

Professional ability requirements 4 102: The professional ability requirements of supervisors and foremen include the following aspects: physical quality, psychological quality, professional skills, language ability, adaptability and sales promotion ability. ...

3.

The professional ethics requirements of the front office supervisor and foreman include good moral quality, service consciousness, obedience consciousness and customer first consciousness. 1. Good moral quality, front desk and so on.