Traditional Culture Encyclopedia - Hotel reservation - How to call a taxi?
How to call a taxi?
After the call is successful and arrives at the destination, passengers have to pay 2 yuan/call service fee in addition to the fare and fuel surcharge. 12580 service platform will establish a credit file for the incoming number, thus binding passengers to abide by the car-calling agreement; The driver will be punished if he violates the contract.
Previously, Wu Hanyou telephone booking service, but two hours in advance, the public call enthusiasm is not high. Li Mao, deputy general manager of Datong Company, said that drivers complained that booking cars two hours in advance made it difficult for them to control the time. After all, running a business is arbitrary. Therefore, the company decided to take the lead in launching instant messaging services prevalent in first-tier cities in Korea and establish an open platform. In addition to "yellow", taxis from other companies can also join.
He said that this service is still in the testing stage, and citizens are welcome to experience it. If you encounter any problems, please contact 12580 in time, and they will improve them one by one, and then they will be officially launched.
Tang Huiming, head of the Municipal Passenger Management Office, said that Wuhan encourages taxi companies to develop telephone taxi service, improve service standards through competition, and facilitate citizens to take taxis.
When talking on the phone, the driver can't ask the passenger's destination.
For drivers, telephone calls can provide business clues, reduce the idle driving rate and reduce operating costs. Vehicles joining the service are required to pay 60 yuan information fee every month and accept supervision.
Datong company stipulates that these vehicles should check whether the GPS equipment and car phone are in good condition every day before leaving the car to ensure normal positioning and call. When passengers, dispatchers and drivers are talking, drivers should use polite language to inform passengers of their arrival time and ask about their characteristics, but not their destination. Anyone who refuses to answer the phone after knowing the passenger's destination will be punished for refusing to load in violation of regulations.
After receiving the call, the number plate "12580" should be erected immediately for passengers to identify. If you encounter other passengers blocking the car on the way, you should guide the passengers to see the reservation sign, indicating that they have an appointment. After arriving at the appointed place, if you don't meet the reserved passengers, you must contact 12580 and leave after being confirmed by the dispatcher. You can't dial the passenger's phone with the car phone. If you want to contact passengers, you must transfer through 12580.
The driver shall not miss the appointment without reason, and shall not transfer the business to others without permission. If you miss an appointment without reason or pick up the wrong guest, you will be punished according to general violations. If you can't arrive at the appointed place on time due to traffic restrictions, vehicle failures and other special unexpected reasons, you must call 12580 to explain the situation, and the dispatcher will decide how to deal with it after contacting the passengers.
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