Traditional Culture Encyclopedia - Hotel reservation - What is the most promising first-line position in the hotel?
What is the most promising first-line position in the hotel?
Reception, of course. Because the front desk reception has the widest contact range, basically all departments of the hotel will be related to it. They deal with the guests the most, with the most types of guests, the most emergencies and the most handling. It is a department that can learn a lot, and it is also the department that can exercise people the most. Its biggest drawback is night shift. Every receptionist will have it. It's just a matter of more or less.
The development direction is receptionist-reception foreman-reception supervisor-assistant manager of lobby (or reception manager of front office)-front office manager-room manager-room director-general manager.
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