Traditional Culture Encyclopedia - Hotel reservation - Should the hotel management system be humanized sometimes?
Should the hotel management system be humanized sometimes?
Many domestic hotel brands have some unsatisfactory rules and regulations, which can be said to be very inhuman. For example, in Henan Building in Beijing, all kinds of rules and regulations are posted on the wall of the office, and some even mention that the broom should be placed upright on the wall after use. There are only two situations arising from these rules and regulations, either because employees have serious mental retardation or employees have great resistance. If it is the latter, it is obvious that there is a big problem in hotel management and it is not humanized enough.
A mature just-in-time management system is not only supervision, but also understanding and communication to a great extent, that is to say, it is necessary to listen to the voices of employees and establish humanized emotional relations with employees outside work. After successful communication, the value of the team will be greatly enhanced, and there is no need to worry about the common sense of many rules and regulations, because employees' passion will be devoted to their work and they are willing to add luster to the team, and the reason for doing so is not for promotion and salary increase.
To sum up, the formulation of hotel management system needs a humane, scientific, reasonable and rigorous attitude, resolutely say no to principled things and resolutely support the development of employees.
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