Service subsystem of intelligent guest room network management system

On the one hand, the service subsystem makes the traditional service of guest rooms more efficient, on the other hand, it introduces some new services. The traditional room service system generally includes the original way of housing, such as do not disturb, please clean up immediately and so on. (That is, the hotel has made certain signs in advance and put them in the room, and guests will hang them at the door of the room when they need them). With the development of hotel electrical control mode, there has been an undisturbed cleaning doorbell server controlled by electrical switches, that is, a doorbell server is installed outside the guest room door to display the corresponding undisturbed cleaning information. The display also has the function of doorbell switch, which realizes the interlocking of doorbell with Do Not Disturb, Please Clean. Compared with list method, this method is undoubtedly a considerable progress. However, the display outside the guest room also needs to be inspected by the hotel staff on a regular basis, and the staff should constantly check whether the guests have requirements. The disadvantages of this method are obvious. First, it takes time and effort. Second, the efficiency is low. Third, it is easy to miss and is not convenient for assessment.

The service subsystem of Hengdong intelligent guest room network management system not only installs the traditional doorbell server outside each guest room, but also introduces the support of network function, so that the guest room service no longer needs time-consuming and laborious manual inspection. It not only reduces errors, greatly improves the service level, but also adds new services, which improves the service level and work efficiency of the hotel as a whole. It has the functions of displaying "Do not disturb, please clean up immediately, please wait a moment", and the door is equipped with a doorbell switch. These functions are controlled by various controllers in the guest room. Generally, in places where guests often rest, there is a centralized controller with function buttons on it. Considering that it is inconvenient for guests to open the door immediately when they are in the bathroom, please put a later sub-controller in the bathroom. Among them, please do not disturb the doorbell, please clean it immediately. When "Do Not Disturb" is pressed, the "Do Not Disturb" indicator of the doorbell server outside the room lights up and the doorbell switch is disabled; When the "Please Clean" button is pressed, the "Please Clean" indicator of the outdoor doorbell server lights up and makes the doorbell switch effective, and turns off the "Do Not Disturb" indicator; When the "Please Wait" button is pressed, the "Please Wait" indicator of the outdoor doorbell server lights up and makes the doorbell switch effective, and turns off the "Do Not Disturb" indicator.

When the guest presses "please tidy up", the "please tidy up" indicator light outside the guest room door lights up, and the network transmits the guest's request to the housekeeping department or the floor service desk. When the waiter sees the request, he will tidy up the room immediately after closing. After the service is completed, the waiter can automatically record the service completion time by pressing a specific button. In this way, the system automatically records the service request time, opening time and service completion time. These original records provide a solid basis for the hotel to assess the work of the staff, and also give the hotel service personnel the internal motivation to improve their service level. Door magnet is a magnetically controlled switch, which consists of two parts: one is a permanent magnet, and the other is a magnetically controlled switch. Generally, the normally open magnetic control switch is used for door magnetism, that is, it is opened when a magnet is close and opened when no magnet is close. When the guest room is used, the magnet is installed on the door and the magnetic control switch is installed on the door frame. When the door is closed, the switch is opened, and when the door is opened, the switch is closed. Connecting this switch to the host system can detect the opening and closing of the guest room door.

The functions related to door magnetism in the intelligent guest room system include: intelligent welcome scene and door abnormal state alarm. 1), which has all the functions of an intelligent recognizer.

2) Hengdong intelligent guest room network management system uses the intelligent guest room network authorization server to authorize the guest room.

(1) Remote access to the factory code and hotel code of smart door locks in intelligent key through the network can be used with different smart lock factories.

(2) The network can remotely store the room number, building number, floor number, etc. And only valid door cards can be used to get electricity. If the room number is wrong, there will be no electricity. Make hotel rooms reach the highest energy-saving level, which is convenient for hotel management.

(3) Authorization information can be remotely placed in the network, and different cards (guests or service cards, etc.) can be authorized. ) to use permissions. If the service card can't turn on the air conditioner, etc. The system can automatically identify all kinds of cards. When a guest inserts a card into the intelligent guest room network authorization server, the system can call different service presets such as lighting scene and air conditioning environment according to different cards, so that the system settings can provide personalized services for different guests.