Generally, the wedding banquet will be arranged by the master himself, which is rare in hotels. What is the process of the hotel wedding banquet?

The reception process of the hotel wedding banquet needs the hotel's full participation. Each department has different responsibilities and status in the wedding banquet. Need to know in detail what its functional scope is. After the wedding planning department is configured, it should perform its duties and cooperate with each other to provide services for newcomers who come to hold wedding banquets, so as to satisfy customers, enhance the reputation of the hotel and expand the customer base of the hotel.

Newcomers hold weddings in hotels, and there are also requirements for the reception process of hotel wedding banquets. The hotel should know the specific requirements of the couple in advance, do a good job of distribution in advance, and put forward specific requirements for the work of various functional departments, so that everyone can perform their duties and provide an unforgettable wedding for the couple.

1. Accept the wedding reception notice in the front office: make clear the wedding reception time, food standards and whether the customers have special requirements, inform the kitchen of the wedding reception dishes and prepare to take orders. And prepare tableware and other items with corresponding table numbers.

Second, communicate with customers about reception: determine the time and order of serving, agree on the way of setting the table in advance, and communicate in advance whether there are any gifts from the hotel.

Three. Reception on the wedding day:

1. Arrange the staff to arrange the wedding venue in advance, tidy up the tableware and other items, and provide services such as helping the guests put clothes on their arrival.

2. Assist the couple to distribute cigarettes, candy and other items during the wedding reception, and also assist the couple to hold the wedding.

Fourth, the finishing work after the banquet: lead the guests to leave the banquet venue, and with the permission of the guests, they can start to leave the wedding banquet and put things in order to maintain a good service attitude. Finally, the finishing touch is cleaning.

There are many details in the reception process of the hotel wedding banquet, which need to be well connected and coordinated by all departments to provide an unforgettable wedding for the couple. Moreover, the hotel should also agree on the details of the wedding banquet with the couple in advance, write these details into words and sign the wedding banquet contract. Hotel managers should enhance employees' sense of service, not only provide a banquet for newcomers, but also show our sense of service, so that guests can have a good evaluation of us after leaving, which will also play a good role in establishing the reputation of the hotel.