Experience of hotel clerk's internship

In the internship stage, many people will go to hotels as clerks to practice, so as to exercise their professional quality and psychological quality. What experience do you have in this process? The following is a model essay on the internship experience of hotel clerks compiled by me for your reference only. Welcome to reading.

Practice experience of hotel clerk: Fan Wen (1) studied in xx Hotel from the end of xx. During the xx years of working in the hotel, I had many contacts with people. I have known many colleagues since I was born. No matter what difficulties I encounter in the future, don't be afraid, because I believe that every hotel job is done by myself!

I studied in the hotel, entered the hotel in xx, and came to work in the hotel for a few days. The deputy general manager of the hotel helped all the staff of the hotel to carry out training, and conducted wine knowledge training in the bar in xx building. I listened carefully and studied the key knowledge of the note-taking course. As a hotel bar employee, you should know and remember the general wine names. At the same time, I recorded the existing doubts and asked the teacher during and after class, which solved many doubts.

The catering part of xx Hotel is Chinese restaurant, western restaurant and coffee shop. When I was working in a hotel, I was very kind to the employees and leaders of the company, and I had to work together in everything. I must regard myself as a solid foundation for enterprise development in the spirit of respecting my post and loving my industry. I have learned a lot in these xx years, all with my own mind. What you have learned now will have great development prospects for going abroad in the future and lay a solid foundation for finding a good job in the future. I have a decent heart, so I work hard and live a happy life.

This practice has been reflected in the teaching of hotel management. For example, if our teacher is in charge of us in the hotel, I can communicate with the teacher if I have any difficulties. Now I am a professional manager in the hotel service industry, and I learned a lot about hotels during my internship. I know all the departments of the hotel like the back of my hand. Now that the internship is over, I want to adjust myself. My professional service in xx Hotel is what I should do. As a hotel worker, I also learned some professional knowledge from other departments. My heart is xx years' study, and I have passed quickly. I feel very full and made many friends.

After studying in xx Hotel for xx years, I learned a lot about the hotel service industry. In addition, I also participated in international hotel service training. I still remember a manager came to me and taught me a lot about drinks. I have a good relationship with him. I am very kind to all the staff in the hotel. I am a polite employee. I have gained a lot in xx Hotel for xx years. For me, and all the knowledge I have learned is my own, because I want to be a hotel manager in the future and contribute to the development of the hotel industry in the future.

If the recruitment of hotel staff is not in place, the work of the staff will be very hard, the service level of the hotel will not be improved, and the work of the staff has been done as well as possible. However, due to the shortage of manpower, the work is not affirmed and the staff are ignored.

In these xx years, many friends and colleagues have been very kind to me, and the leaders are also very concerned about us. Unfortunately, we are going back to school. After graduation, I must find a satisfactory job and try my best to add luster to the future of our tourism school! Where there is a will, there is a way! Let's go

During my internship, I strictly observed the labor discipline and the hospital's work management system, consciously and strictly demanded myself, worked hard regardless of the cold, basically made no mistakes and accidents, took the initiative to do other things after work, integrated theory with practice, was not afraid of making mistakes, humbly asked questions, discussed business problems and analyzed problems with our teachers, and greatly expanded my knowledge.

I actively face the difficulties in my work, study knowledge seriously, try to master the main points and skills in a short time, and use them reasonably in my work, actively learn from old employees and enrich myself. In life, I care about my colleagues, treat others politely, get praise from my colleagues, and get recognition from everyone in my work and life.

Here I unconsciously integrated into the whole team. When my work is finished, I take the initiative to help others. I have done a good job, and my work performance and attitude have also been well received by everyone. Moreover, I also learned to talk to people in a calm and polite tone, and ask questions carefully when I don't understand anything, so as to better promote our interpersonal communication.

Through this internship, I really feel that we still have a lot to learn after entering the society, and there is still a gap. Lack of professional knowledge, lack of practical ability and so on. I also know that this can't be learned in a day or two, but I believe I can do it. Looking back on the dribs and drabs I have gone through, the process of internship is unforgettable and fulfilling. In this internship, a classmate who has never been exposed to the actual operation of the housekeeping clerk gradually learned and became familiar with the business process of the central clerk, which benefited me a lot.

People often say that universities are ivory towers. Indeed, there are huge differences between schools and workplaces, between study and work, and between students and employees. In the process of role transformation, people's views, behaviors and psychology should be adjusted appropriately. Therefore, don't always complain that the company is unwilling to recruit fresh graduates, and sometimes you have to find problems from yourself. Internship provides us with an opportunity to get in touch with the real workplace. With internship experience, students can integrate into the new environment faster and better after graduation and complete the successful transformation from students to professionals.

In fact, the school also arranged a large-scale training course for us during the school period, but it was relatively simple and lacked practical experience. We just need to make a work flow chart, which is not too difficult. When I really came into contact with the hotel, I realized that my level was as confused as that of a beginner. Moreover, I found many shortcomings in my professional knowledge, which inspired my motivation to learn. Consolidate the professional knowledge you have learned before and learn the professional knowledge you have not learned before. In this way, we can learn from each other. During my internship, I feel that I have gained a lot, that is, hotel knowledge can be transformed into my own ability and other knowledge outside the hotel, such as the service consciousness of clerks and hotel waiters in various departments of the hotel. Of course, thanks to the careful teaching of the leaders and the patient guidance of my colleagues, I finally got a basic understanding of all the processes of domestic clerks, and I became comfortable with my work over time. Thank you very much for giving me this platform for learning and progress. Can accept students like us who have just left college.

During my internship, I gradually became familiar with the work of the hotel and the process of housekeeping clerk, which was not as restrictive as it was at first. At the beginning, the daily work was arranged by others, and I was very confused about what to do. After more than half a month, I can arrange my own time to do things reasonably every day and do things well.

I am a cheerful person, good at communicating with others, and quickly integrate with my colleagues. The relaxed and harmonious working atmosphere and United corporate culture in the hotel enabled me to quickly complete the transformation from students to employees. I remember that the school cultivated the spirit of "being able to do, speaking and cooperating" and applied it to practical work, which made me understand that it is not so difficult to integrate into society.

In the hotel, I learned to use office automation equipment, such as fax machines and photocopiers. Moreover, the office software we studied at school has also been used and improved here. A person's working ability is the expression of comprehensive knowledge in all aspects. In today's increasingly competitive society, it is not enough for us to have professional knowledge, but also to develop in many aspects and expand our knowledge in order to survive in such fierce competition and gain a foothold in it.

During this period, I not only followed the work of the hotel, but also learned some other knowledge from others in my spare time, such as catering and finance, and made corresponding understanding to improve my ability.

Over the past few months, I have been able to deal with the problems in my work independently, sort out all kinds of information within the department, and grasp the operation process of the hotel housekeeping clerk as a whole.

After this period of internship, I also realized the difference between students and social workers. It is wrong to say that the work is not difficult. After taking part in the work, I further understand the essence of life, that is, if you want to succeed and get the state you want, you must first pay 12 points. After the internship, we really realized the hard work of our parents to earn money and began to consciously cultivate our financial management ability. What you learn in college is not only knowledge, but also a kind of ability, which is called self-study. Only by participating in the internship can we deeply understand the meaning of this sentence. Apart from English and computer operation, the theoretical knowledge learned in textbooks is rarely used. In this era of information explosion, knowledge is updated too quickly, and it is definitely not possible to rely on the original knowledge. In the future work, we should be diligent, ponder slowly, and constantly learn and accumulate. When you encounter something you don't understand, you should consult others with an open mind, take notes and carefully understand and analyze it. People who have no self-study ability will be eliminated by society sooner or later.

This is my first job and I have learned a lot. At work, you should not only have a high professional level, but also have good professional quality and psychological quality. In accounting, I have gained a lot, and I know something about hotels and the processes of various departments. Housekeeping can do it well and know how to operate it. That's all that matters. We should work hard, even in those ordinary posts, we should make extraordinary deeds and make contributions to society.

Of course, when entering the workplace for the first time, there will inevitably be some minor mistakes, such as not being careful enough, not fully adapting to the life of the company, being playful at first, thinking too unilaterally and so on. I often do something wrong because of carelessness, and the speed of accepting new things is a bit slow, but my attitude is absolutely correct. If I am wrong, I don't necessarily answer. If I don't understand, I will definitely ask. Lessons from the past and lessons from the past have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening. Here, I would like to thank the department leaders and colleagues for their guidance, help, reminder and correction.

Because of the rapid development of the hotel, I am deeply proud, and I am more eager to do better in the future, quickly integrate into the big family of society, realize my goals and reflect my life value. In the work of the department, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders, and at the same time taking the initiative to share the worries and solve problems for the leaders, and humbly asking my colleagues professional and non-professional questions. Constantly improve and enrich themselves, hope to be independent as soon as possible, realize their ideals and ambitions as soon as possible, and make contributions to society.

This internship experience is unforgettable for me, and it is also equivalent to my first job. In it, I not only learned what I wanted to learn, but also taught me a lot about dealing with people, which made me grow a lot, unlike the reckless student at the beginning, but really grew up.