National standard for hotel check-out time

The national standard of hotel check-out time refers to the relevant regulations on guest check-out time that all kinds of hotels in China should abide by. These regulations aim at maintaining the balance of rights and interests between hotels and guests and ensuring that the legitimate rights and interests of both parties are effectively protected.

First, the basic provisions of the hotel check-out time

In general, the check-out time standard of hotels in China is before noon 12. This means that guests need to check out before noon that day 12, so that the hotel can clean the room in time and receive the next batch of guests. However, with the development of tourism and the diversification of guests' needs, some hotels will also provide more flexible check-out time options, such as late check-out or free late check-out service.

Second, provide late check-out service.

For guests who need to check out late, the hotel usually decides whether to provide this service according to the actual situation and hotel policy. Some hotels may charge extra fees, while others may offer free late check-out as a discount or value-added service. If you need to delay check-out, you should consult the hotel front desk for relevant policies before or during check-in and apply in advance.

Third, check-out treatment under special circumstances

Under some special circumstances, if the guest cannot check out on time due to force majeure factors (such as weather and traffic), the hotel will generally handle it properly according to the actual situation. In addition, for guests who have booked for several days in a row, the hotel will also arrange to check out according to the agreement at the time of booking and the actual situation.

To sum up:

The national check-out time of the hotel is before noon 12, but the hotel may also provide late check-out service to meet the needs of guests. If guests have special needs or encounter special circumstances, they should communicate with the hotel in advance to understand the relevant policies. Hotels and guests should respect each other, understand and abide by relevant regulations, and safeguard the rights and interests of both parties.

Legal basis:

Tourism Law of the People's Republic of China

Article 55 provides that:

Tourism operators shall provide services for tourists in accordance with the contract. Tourism operators who violate the contract shall bear the liability for breach of contract according to law; Those who cause personal injury or property loss to tourists shall be liable for compensation according to law. Disputes between tourists and tour operators can be resolved through the following channels: (1) Both parties shall settle them through consultation; (two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations; (three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration; (4) bring a lawsuit to the people's court.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 16 stipulates:

When providing commodities or services to consumers, business operators shall perform their obligations in accordance with this Law and other relevant laws and regulations. If there is an agreement between the operator and the consumer, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations. When providing commodities or services to consumers, business operators shall abide by social morality, be honest and trustworthy, and protect the legitimate rights and interests of consumers; Unfair and unreasonable trading conditions shall not be set, and trading shall not be forced.