Traditional Culture Encyclopedia - Hotel reservation - Is the hotel responsible?

Is the hotel responsible?

The suspect contacted a Hunan woman online and lied that he was the psychological doctor of the woman's child. The suspect deceived the woman to the hotel and was killed by the suspect at the hotel. In this criminal case, the hotel should bear the responsibility, because the hotel is a public place to protect the safety of consumers. Moreover, the suspect has exposed the flaw in advance, but the hotel has not played a protective role.

The woman believed the suspect's lies and really thought that this person was her child's psychologist, so she went to the appointment. However, the woman was taken to the hotel by the so-called psychologist. At that time, the woman realized that it was wrong, but the intimidation of the criminal suspect made the woman helpless. At first, the suspect opened a room with a fake ID card, and the hotel found it. After the identity card was forged, the suspect took out his real identity card. Then the woman's family went to the hotel to find the woman, but the hotel receptionist refused to provide monitoring and specific information on the grounds of protecting the privacy of the guests.

In desperation, the victim's family had to go to the police station for help before they got the surveillance video. After rushing to the room, it was too late, and the woman had no signs of life. The hotel has a considerable responsibility in this case, because the hotel waiter should have realized that something was wrong after he first found out that the ID card was forged. If you call the police at this time, the victim may not lose his life. Later, his family went to the hotel to ask, the hotel did not cooperate, the hotel staff had no safety awareness at all, and ignored the lives of consumers.

It is really necessary for hotels to protect consumers' privacy, but this rule also depends on the situation. At that time, the situation was already critical, and the hotel knew from the beginning that the suspect had forged his identity. According to common sense, we should be aware of the seriousness of the matter. The hotel is indeed at fault in this matter and needs to bear the responsibility.