Traditional Culture Encyclopedia - Hotel reservation - How to compensate for poor hotel hygiene
How to compensate for poor hotel hygiene
In this case, medical expenses and other expenses can be compensated.
If you find that the hygiene in the hotel is not up to standard, you can ask the hotel to clean it again or change rooms. If personal and property losses are caused, you can claim compensation for medical expenses, lost wages, room charges and the resulting expenses.
If you are not satisfied with the hotel, you can complain to the relevant departments. The objects and methods of complaints are as follows:
1. If the hygiene is not up to standard, you can complain to the health and epidemic prevention department.
2. If there are potential safety hazards, you can complain to the safety supervision department.
3. If there are fire hazards, you can complain to the public security and fire department.
4. You can make a complaint to the Consumer Association or the 12315 consumer complaint reporting hotline.
5. If the hotel is booked through a third-party platform, you can make an evaluation or complaint on the platform.
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