Traditional Culture Encyclopedia - Hotel reservation - Does the front desk of the chain hotel include food and accommodation?
Does the front desk of the chain hotel include food and accommodation?
1, low entry threshold
Especially budget hotels or small hotels on the street. Receptionists don't need any academic qualifications, and girls who graduated from secondary schools, high schools or even junior high schools can do it. The job content is relatively simple compared with other positions. Do a good job in reception, pay attention to service attitude, and master simple knowledge of registration, entry and cashier. As for night shift, most hotels work in shifts, not every day.
2. Low salary and little room for growth.
The average salary is three or four thousand yuan, which may be higher in first-tier cities, but the overall high level is limited because of the high cost of living. In addition, unless you master other skills, except for some large hotel chains, there is little room for the front desk to rise.
3, the front desk of high-end hotels, exercise more.
Large five-star hotels have perfect management mode and strict management system. The front desk is not as simple as checking in, but also needs to coordinate contradictions and arrange rooms. Especially in big cities, business meetings are more frequent, you have more opportunities to meet different people and cultures, and you can also exercise your courage and eloquence and improve your knowledge and experience.
4, may often suffer indignities at work.
In the final analysis, hotels belong to the service industry, and service is its core product and foundation. What are the aspects of service? In addition to hardware comfort, it is the quality of employee service. Therefore, the nature of this industry determines that hotel employees must "please" customers, especially the front desk as a communication window, which will inevitably lose their smiles and be troubled by guests in their daily work. But if you want to do this job safely, you have to accept and digest these negatives.
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