What is the specific work of the hotel floor minister every day?

First, the main work of the hotel floor minister is as follows:

1. Supervise and assist the waiters to provide customers with fast, effective and courteous services at designated posts.

2. Responsible for ordering food and catering services for guests in designated positions, and must master certain marketing skills.

3. Understand the promotion of menus, drinks, seafood prices, daily dishes, soups and seasonal foods, and convey them to employees.

4. Ensure that the service post has enough tableware reserves and is clean and tidy before business.

5. Make sure that the layout of the dining table meets the standard, and all the tableware is kept clean and in good condition.

6, grasp the appropriate time, to the food department or the kitchen to urge food.

7, pay attention to listen to customer dissatisfaction and requirements, truthfully report to the supervisor or restaurant manager. In case of special events or guest complaints, you should report to the boss in time if you can't solve them yourself, and don't make any claims.

8. Strengthen employee discipline, follow up service attitude, and understand employees' ideological style and work mood.

9. Make sure the bill is correct and settle the account for the customer.

10, earnestly implement the daily and monthly inventory work.

1 1. Make sure that the instruments and uniforms of yourself and the waiters meet the standards.

12. Supervise the waiter's specific operation at any time, and correct the problems in time to ensure that all services meet the standards and requirements set by the restaurant.

Second, the hotel floor minister post requirements are as follows:

1, under 35 years old, engaged in hotel and restaurant related work experience for more than 3 years.

2, college degree or above, good image and temperament.

3, familiar with restaurant management and service knowledge, with skilled service skills.

4. Have high ability to deal with restaurant emergencies and communicate with customers.

5. Love service work, be practical and earnest, and have a strong sense of professionalism and responsibility.