Is the hotel front desk managed by the guest service department?

This operation will vary depending on the hotel regulations

For example, the front desk in many places in our western region refers to the front desk, which may be under the control of the front office department or the guest room department ( In some hotels, the entire front desk is managed by the housekeeping department.

Of course, in most cases, the front desk refers to the switchboard, so the operation may also belong to the front desk or the housekeeping department or a specialized department

In short In short, the ownership of the hotel front desk depends on the hotel regulations