Why can't E Long check online orders?

Hello, if you receive a confirmation message or email from E Long after booking, it means that the booking has been successful. You can check in at the hotel with valid ID.

You didn't see the order information in your account-hotel order management, probably because you didn't log in to your E Long account when booking. It is recommended that you log in to your account before the next booking, so as to accumulate points or participate in various activities. Thanks for your support. If you don't understand anything in the reservation, you can contact us at any time: 4009-333-333.