How to write the self-evaluation of the hotel front desk foreman?

From the time I served as the front desk foreman to yesterday: my team * * completed the reception task of 124683 night, among which the favorable rate was 99.34%, and solved a guest complaint without causing any loss; The newly developed hotel has 65,438+05,694 members, among whom 3,932 people have made two or more reservations as members, and the total number of orders received is 5,665,438+09 nights; There are 42 people in my team who have passed the receptionist post qualification examination, including 12 new recruits and1new employees.

I am happy with what my team and I have achieved. At the same time, I also thank the hotel leaders and colleagues for their strong support. Our achievements are the result of everyone's efforts.

I am studying the postgraduate course of hotel management and improving my work efficiency on the basis of combining theory with practice, hoping to become an elite talent in the hotel industry.

Although we have experienced a trough this year, the market has begun to recover. I will try my best to manage the team, improve the service quality, and strive to make the hotel invincible in the competition!