Traditional Culture Encyclopedia - Hotel reservation - Can you call 1 10 for hotel complaints?
Can you call 1 10 for hotel complaints?
Of course, the most direct way to complain is to find the front office manager. The front office manager will naturally have some solutions and suggestions. If you are not satisfied, continue to find the leaders above, including the manager on duty and the store manager, to see if their service attitude, handling opinions and answers can be satisfactory and understandable. If there is no solution in the store and there is no sincere reply and treatment, then you have to go outside the store to find a solution. If it is a chain hotel, then call their hotel headquarters (generally these phones are easy to find), and chain hotels will attach great importance to it, especially if the store owner is arrogant and mishandled. Once a complaint is formed, the group will deal with the branch more seriously; If it is a single hotel, it can include complaints from consumer associations and complaints from local industrial and commercial administrative departments.
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