Traditional Culture Encyclopedia - Hotel reservation - There are many positions in the hotel, such as manager, supervisor, food delivery staff and so on. Can you tell me all the positions and corresponding responsibilities in detail?

There are many positions in the hotel, such as manager, supervisor, food delivery staff and so on. Can you tell me all the positions and corresponding responsibilities in detail?

I. Organize the general manager's office meeting and implement the resolutions of the meeting.

The second is to be fully responsible for and preside over the daily operation, administration and business activities of the group company, and strive to create a good internal and external environment for the development and operation of the enterprise.

Three. Formulate and organize the implementation of the overall business development plan and annual business plan of the group company, and be responsible for completing the responsibility target and annual plan.

Four. Formulate and organize the implementation of the internal management organization setting plan of the group company. Make correct decisions on major investment and business activities of the group company, and lead seriously to prevent major accidents and mistakes.

Five, formulate the basic management system of the group company and formulate perfect rules and regulations, responsible for the implementation of various systems, strict discipline, establish healthy atmosphere.

6. Appoint, remove and deploy the deputy general manager of the group company and employees at all levels below.

Seven. Formulate systems and policies on wages, welfare, rewards and punishments, and distribution of benefits. Applicable to consultants, employees and people participating in the company.

Eight, to formulate the financial budget of the group company, make decisions on profit distribution and make up for losses; Responsible for investigating and handling the economic losses and adverse effects caused by various reasons to the enterprise.

Nine, on behalf of the group company to sign economic (business) contracts and handle business.

Ten, to carry out corporate culture construction and cohesion project, improve the visibility of enterprises; Strengthen team unity and give full play to team role.

XI. Regularly report the operation and financial status to the shareholders' meeting and the senior management of the group company.

Twelve, responsible for the organization, implementation, inspection and performance appraisal of the work of the group company.

Thirteen. Perform other functions and powers entrusted by the articles of association of the group company and complete other tasks entrusted by the board of directors.

The responsibilities of the factory director and the manager are different. The manager's duty is to manage marketing, and the factory director's duty is to manage production. Of course, it mainly depends on the management style of your unit.

As far as the director is concerned, his duties are:

1. Lead the preparation of the long-term development plan of the factory, examine and approve the annual comprehensive production and operation plan, and put forward the objectives, central work and major measures of the factory in each period, so that the enterprise can continuously enhance its vitality and forge ahead.

2, strengthen the production and operation management, and constantly improve the quality of enterprise management, to ensure the full completion of the term of office responsibility objectives and annual policy objectives, and constantly improve the economic benefits of enterprises.

3. Lead the whole factory to carry out technological innovation, do a good job in tapping the potential, innovation, transformation and new product development of enterprises, continuously improve the technical quality of enterprises, and strive to catch up with the advanced level at home and abroad.

4. Carry out total quality management, adhere to the policy of "quality first" and "customer first", ensure the stable improvement of product quality, meet the needs of users, and constantly strive for famous brands.

5. Do a good job in environmental protection and labor protection, constantly improve working conditions, and ensure safe and civilized production.

6. Strengthen workers' cultural and technical education, promote knowledge updating, and constantly improve the quality of factory talents.

7, adhere to the principle of "meritocracy", the correct use of selection and training of cadres.

8, implement the principle of "from each according to his ability, distribution according to work", correctly handle the interests between the collective and the workers, so that the income of workers increases year by year, and the conditions of collective welfare are constantly improved.

9, presided over the overall administrative work, so that major issues of production administration can be studied and dealt with in a timely manner.

Company financial management system

Article 1 These Provisions are formulated in order to strengthen the financial work of the company, give full play to the role of finance in the company's operation and management, and improve economic benefits.

Article 2 The functions of the company's finance department are:

(a) seriously implement the relevant national financial management system.

(two) establish and improve the rules and regulations of financial management, prepare financial plans, strengthen business accounting management, reflect and analyze the implementation of financial plans, and inspect and supervise financial discipline.

(III) Actively serve the operation and management, and promote the company to achieve better economic benefits.

(four) strict economy and rational use of funds.

(5) Distribute the company's income reasonably and complete the taxes and management fees that need to be paid in time.

(six) to understand the situation of relevant institutions and financial, taxation and banking departments, to check the financial work, to provide relevant information on their own initiative, and to truthfully reflect the situation.

(VII) Complete other tasks assigned by the Company.

Article 3 The financial department of the company consists of chief accountant, accountant, cashier and auditor.

Before there is a full-time chief accountant, the duties of the chief accountant are concurrently held by the accountant.

Article 4 All departments and employees of the company must abide by these provisions when handling accounting affairs.

Article 5 The chief accountant shall be responsible for organizing the following work of the company:

(a) the preparation and implementation of the budget, financial revenue and expenditure plan, credit plan, formulate plans for raising and using funds, open up financial resources, and effectively use funds;

(2) Forecast, plan, control, calculate, analyze and assess the costs and expenses, and urge the relevant departments of the company to reduce consumption, save costs and improve economic benefits;

(3) Establish and improve the economic accounting system and analyze economic activities by using financial accounting data;

(4) To undertake other tasks assigned by the company leaders.

Article 6 The main duties of an accountant are:

(a) in accordance with the provisions of the national accounting system, bookkeeping, double accounting, reimbursement procedures are complete, the figures are accurate, the accounts are clear, and reimbursement is made on schedule.

(2) According to the principle of economic accounting, regularly check and analyze the implementation of the company's finance, cost and profit, tap the potential of increasing income and reducing expenditure, assess the effect of fund use, and put forward reasonable suggestions to the general manager in time to be a good company employee.

3) Keep accounting vouchers, accounting books, accounting statements and other accounting materials properly.

(four) to complete other tasks assigned by the general manager or deputy general manager in charge.

Article 7 The main duties of a cashier are:

(1) Earnestly implement the cash management system.

(two) strictly implement the cash limit on hand, and the excess must be sent to the bank in time, and cash shall not be paid, and cash shall not be offset by white bars.

(3) Establish and improve various accounts of cash cashiers, and strictly review cash receipts and payments vouchers.

(4) Strict check management system, preparation of check use procedures, the use of checks must be signed by the general manager before it can take effect.

(five) actively cooperate with the bank to do a good job of reconciliation and reimbursement.

(six) to cooperate with the accounting to do a good job in various accounting work.

(seven) to complete other tasks assigned by the general manager or deputy general manager in charge.

Article 8 The main duties of an audit are:

(a) seriously implement the relevant audit management system.

(2) Supervise the implementation and final accounts of the company's financial plan, various economic activities related to the revenue and expenditure of extra-budgetary funds and their economic benefits.

(3) Check in detail whether all financial-related figures, amounts, deadlines and procedures of the company are accurate.

(4) Consult the company's planning data, contracts and other relevant economic data, so as to grasp the situation, find problems and accumulate evidence.

(5) Correcting mistakes and abuses in financial work and standardizing the economic behavior of the company.

(VI) Put forward suggestions and measures for improvement according to the causes of problems in the company's financial work.

(seven) to complete other tasks assigned by the general manager or deputy general manager in charge.

Financial work management

Article 9 The fiscal year begins on January 1st and ends on December 31st.

Article 10 Accounting vouchers, accounting books, accounting statements and other accounting materials must be true, accurate and complete, and conform to the provisions of the accounting system.

Article 11 When handling accounting matters, financial personnel must fill in or obtain original vouchers, and prepare accounting vouchers according to the audited original vouchers. When bookkeeping, the accountant and cashier must sign the voucher.

Article 12 The financial personnel shall, jointly with the special person in the general manager's office, make regular financial inventory to ensure that the account book records are consistent with the physical objects and funds.

Thirteenth financial personnel should prepare accounting statements according to accounting records and submit them to the general manager and relevant departments. Accounting statements are compiled and reported by accounting personnel once a month. Accounting statements shall be signed or sealed by accounting personnel.

Article 14 Financial personnel shall exercise accounting supervision over the company.

Financial personnel do not accept untrue and illegal original vouchers; The original vouchers with inaccurate and incomplete records shall be returned and required to be corrected and supplemented.

Article 15 Financial personnel shall report to the general manager or deputy general manager in charge in writing in time when they find that the account records are inconsistent with the physical objects and funds, and ask them to find out the reasons and deal with them.

Financial personnel have no right to handle the above matters by themselves.

Sixteenth financial work should establish an internal audit system and do a good job of internal audit.

Cashiers may not be responsible for auditing and keeping accounting files and registering income, expenses, creditor's rights and debts.

Seventeenth financial audit once a quarter. Auditors conduct audits according to the audited items, and make audit reports and submit them to the general manager.

Eighteenth financial personnel transfer or resignation, must be clear with the recipient handover procedures.

The financial personnel shall go through the handover procedures and be supervised by the director of the general manager's office and the competent deputy general manager.

Check management

Article 19 Checks shall be kept by cashier or general manager. When using checks, there must be a "check application form", which is approved and signed by the general manager. Then stamp the cheque according to the approved amount, affix the official seal, fill in the date, purpose and registration number, and the payee will sign the cheque collection book for future reference.

Article 20 After payment, the cheque shall be presented with the cheque stub, the invoice shall be signed by the manager, checked by the accountant (the purchased goods shall be signed by the keeper) and approved by the general manager. Fill in the correct amount and give it to the cashier after completion. The cashier prepares the voucher number in a unified way, registers the bank account number according to the regulations, and the original cheque taker cancels in the "cheque requisition form" and the register.

Twenty-first financial personnel at the end of the month, with the "check requisition" to transfer accounts receivable, payment deducted from the collection of labor. If the monthly salary is not deducted enough, it will be delayed month by month, and will be reissued to the recipients after the reimbursement procedures are completed.

Twenty-second for the amount of reimbursement is insufficient, financial personnel should promptly urge, before the end of the month in accordance with the provisions of article twenty-first.

If the accumulated income exceeds 10000 yuan or the cash income exceeds 5000 yuan in a week, the accountant or cashier shall report to the general manager in writing. Any money unrelated to the company's business, regardless of the amount, shall be reported in writing by the undertaker to the general manager.

Article 23 Where more than 1000 yuan is transferred to the bank account within two days, the accountant or cashier shall report to the general manager in writing.

Article 24 Every payment made by the company's financial personnel (including public and private loans), regardless of the amount, must be signed by the general manager. When the general manager goes out, the financial personnel should inform him as much as possible, and after agreeing, they can pay first and then sign.

cash administration

Article 25 A company may use cash within the following scope:

(1) Employees' salaries, allowances and bonuses;

(2) Remuneration for labor services;

(3) Travel expenses that must be borne by business travelers;

(4) Sporadic expenditures below the settlement starting point;

(5) Other expenses approved by the General Manager.

The settlement starting point stipulated in the preceding paragraph is 65,438+000 yuan, and the adjustment of settlement reserve is decided by the general manager.

Twenty-sixth in addition to the provisions of Article twenty-fifth, financial personnel to pay more than the cash limit of personal money, should be paid by cheque; If it is really necessary to pay cash in full, it should be paid after being audited by the accountant and approved by the general manager.

Article 27 The company's fixed assets, office supplies, labor insurance, welfare and other work supplies must be settled by transfer, and cash is not allowed.

Twenty-eighth daily sporadic expenses required cash limit of 2000 yuan. The excess shall be deposited in the bank.

Twenty-ninth financial personnel to pay cash, can withdraw from the company's cash limit or from bank deposits, not directly from the cash income (that is, to pay).

If it is really necessary to take up the post due to special circumstances, it should be reported to the general manager for approval in advance.

Thirtieth financial personnel to withdraw cash from the bank, should fill in the "cash requisition", and indicate the purpose and amount, after the approval of the general manager.

Article 31 When an employee borrows cash for work, he/she needs to fill in a loan slip and have it audited by an accountant. It can only be borrowed after being approved and signed by the general manager. If the receivables are transferred beyond the repayment period, they will be deducted from the salary of the current month.

Article 32 In case of compliance with Article 25 of these Provisions, the cashier shall pay cash with the invoice, payroll, travel bill and valid reimbursement or collection voucher approved by the company, which shall be signed by the person in charge, audited by the accountant and approved by the general manager.

Article 33 After the invoice and reimbursement form are approved by the general manager, they shall be audited by the accountant, signed by the person in charge, and the accounting vouchers shall be filled in.

Article 34 The salary shall be summarized by the financial personnel according to the monthly salary data provided by the general manager's office and various departments, submitted to the competent deputy general manager for review, and signed by the general manager. The financial personnel shall draw money on time, pay the salary of the current month, fill in accounting vouchers and handle accounts.

Thirty-fifth travel expenses and various subsidies (including payment table) should be signed by the department director. If the time and days of accounting review are correct, report to the competent deputy general manager for review, then send it to the general manager for signature, fill in the voucher, the cashier will pay and go through the accounting procedures.

Thirty-sixth no matter what kind of remittance, financial personnel should review the remittance notice and sign it by the manager, department head and general manager respectively. Accounting audit related vouchers.

Article 37 Cashiers shall establish and improve cash accounts and record cash expenditures one by one. Accounts should be settled daily and monthly, and the accounts should be consistent.

Accounting file management

Article 38 All accounting vouchers, accounting books, accounting statements, accounting documents and other materials of the company with preservation value shall be filed.

Article 39 Accounting vouchers shall be bound into volumes on a monthly basis and in numerical order, indicating the month, quarter, year beginning and ending, number and voucher number, which shall be signed and sealed by accounting personnel and relevant personnel (including preparation, auditing, bookkeeping and supervisor), and shall be filed and kept by the general manager, and bound into volumes before filing.

Article 40 Accounting statements shall be filed on time on a monthly, quarterly and annual basis, and the general manager shall designate a special person to keep them, and the contents shall be filled in by classification.

Article 41 Accounting files shall not be lent out. Any act of consulting, copying or extracting accounting files shall be approved by the general manager.

Punishment method

Forty-second financial personnel in any of the following circumstances, given a warning, deducted monthly salary 1-3 times:

(1) Using cash beyond the prescribed scope and limit or keeping cash beyond the approved cash on hand;

(2) replacing bank deposits or cash on hand with vouchers that do not conform to the provisions of the financial accounting system;

(3) misappropriating or borrowing other people's funds (including cash) or making payment without approval;

(four) using the account to withdraw cash for other units and individuals;

(5) Withdrawing cash without approval or in accordance with the approved scope and limit;

(6) Retaining off-balance sheet funds or depositing company funds in the bank in the form of personal savings of financial personnel;

(seven) in violation of the provisions, should be punished.

Article 43 A financial officer shall be dismissed under any of the following circumstances.

(a) in violation of the financial system, causing serious confusion in financial work;

(2) Refusing to provide or providing false accounting vouchers, accounting statements and materials;

(3) Forging, altering, falsely reporting, destroying or concealing accounting vouchers and accounting books;

(4) taking advantage of his position to illegally possess or impersonate or defraud the company's property;

(5) Practicing fraud, practicing favoritism, revealing secrets, embezzling and misappropriating company funds;

(six) serious mistakes occurred within the scope of work or the company's interests suffered losses due to negligence;

(seven) there are other dereliction of duty and serious mistakes that should be dismissed.

Production workshop management system

Chapter I General Provisions

Article 1 In order to ensure the production order, ensure the normal production, constantly create a good working environment and promote the development of the company, this system is formulated in combination with the actual situation of the company.

Article 2 These Provisions are applicable to all employees in the company's red stamping workshop, instrument workshop, numerical control workshop, polishing workshop and assembly workshop.

Chapter II Staff Management

Article 3 During working hours, all employees advocate Putonghua, and it is forbidden to distinguish between local concepts and provinces in work and management activities.

Article 4 All employees shall wear factory labels (front on chest) and factory clothes as required. Don't wear slippers into the workshop.

Article 5 The normal working hours are 8 hours a day. If you work overtime at night, you will be notified temporarily according to production needs. If you need to work overtime at night, fill in the Application Form for Overtime Personnel before 16: 30 pm, and submit it to the HR Department for approval as the attendance basis.

Article 6. Get to and from work on time (employees must arrive at their posts five minutes in advance to attend the morning meeting), not be late, not leave early, not absent from work (in case of catching goods, the commute time will be arranged according to the workshop), ask for leave if there is something, and queue up to punch in at work. It is forbidden to punch in on behalf of others and punch in without going to work or working overtime. Offenders shall be dealt with according to the attendance management system.

Article 7 During working hours, workshop directors, quality inspectors and other management personnel walk around the workshop due to their working relationship. Other personnel shall not leave their posts or cross posts. If they need to leave their jobs because of something, they must apply to the workshop director before leaving their jobs.

Article 8 No one is allowed to leave his post for personal reasons within half an hour after going to work. If there are personal reasons, you must apply to the workshop director in advance and leave after approval. The absence time shall not exceed 15 minutes.

Article 9 When employees meet factory guests or senior leaders of the factory department to visit and inspect in the workshop, cadres above the group leader should stand up and greet them appropriately or accompany them when necessary. Operators should work as usual and must not look around. Collective into the workshop to be polite to each other, especially to meet guests, can not fight for the road.

Article 10 Eating, drinking, smoking, chatting, frolicking, quarreling and fighting are prohibited in the workshop, and it is forbidden to leave the post or escape from the post without authorization (note: leaving the post means leaving the post or doing private affairs after punching in; Job-hopping: refers to going to other people's posts to do things unrelated to work during working hours), smoking should be carried out at the place designated by the company or outside the gate. Offenders shall be dealt with according to the administrative management system.

Eleventh working hours are not allowed to visit and make personal phone calls. It is forbidden to take children or people outside the factory to play in the production workshop or use the lathe indiscriminately, and the accidents caused by this shall be borne by themselves.

Article 12 Employees are not allowed to enter the office without the permission of the factory or having nothing to do with business.

Thirteenth, no one is allowed to bring inflammable, explosive, perishable, drugs, strong smell and other prohibited items, dangerous goods or articles unrelated to production into the workshop; Products (or waste products) and personal items shall not be placed on the operation desk or assembly line, and offenders shall be dealt with according to the administrative management system.

Article 14 The workshop arranges production in strict accordance with the production plan, and carefully organizes production according to the equipment status and personnel status of the workshop. The production work is not separated, and each production workshop must complete the daily production tasks of the workshop and ensure the quality.

Fifteenth if the raw and auxiliary materials, packaging materials, etc. Do not meet the requirements in the production process, have the right to report to the superior for processing. If losses are caused by continuous production, the responsible persons at all levels in the workshop shall be responsible for the consequences.

Article 16 When an employee picks up materials, the workshop director must issue a picking list to the warehouse and issue an outbound order. They are not allowed to take the materials without permission. After the completion of the packaging workshop, all remaining materials (such as spare parts, cartons, etc. ) should be returned to the warehouse, shall not be left in the workshop work area. During the production process, the person in charge of each workshop will put the articles and materials in the workshop area in a neat and orderly manner, and mark them well. They are not allowed to be mixed. Products with process cards should follow the process cards. Otherwise, the responsible person shall be dealt with according to the administrative management system.

Article 17 Employees shall operate in strict accordance with the equipment operation regulations, quality standards and process regulations in the production process, and shall not change the production process or assembly method of products without authorization. Otherwise, industrial accidents or product quality problems will be borne by the operators themselves.

Clause 18: read the work instruction carefully before work. If an employee violates the operating rules, whether intentionally or negligently, causing losses to the company, the parties concerned shall fully compensate the company (the management personnel shall also be jointly punished for negligence in management).

Article 19 Once the production process is determined, no one may change it at will. If errors are found during the operation, they should be stopped immediately and the heads of relevant departments should be informed to discuss them together, and changes should be made after approval and signature.

Article 20 During working hours, employees must obey the work arrangement of management personnel and use the instruments and equipment issued by the company correctly. Do not use mechanical equipment, testing and other tools that are not in their posts at will. Idle production tools (such as chucks, molds, electric fans, screwdrivers, vises, etc.). ) should be sent to the designated area or returned to the warehouse keeper for safekeeping, otherwise it will be punished as illegal treatment.

Twenty-first workshop employees must achieve civilized production and actively complete the production tasks assigned by superiors; Temporary transfer due to work needs, obey the arrangement of the workshop director or above, assist in the work, and obey the management of the employing department. Those who do not obey the arrangement shall be reported to the personnel management department for handling according to the administrative management system.

Twenty-second workshop employees and outsiders should abide by special regulations when entering special posts to ensure production safety.

Twenty-third in the production process, good materials and bad materials must be clearly separated, and must be clearly marked, and shall not be

Mix. Workshop directors, inspectors, equipment maintenance personnel and electricians must follow the shift to ensure the normal operation of equipment and product quality.

Article 24 Employees have the responsibility to maintain environmental sanitation, and spitting and littering are strictly prohibited. In the production process, we should pay attention to saving materials, do not throw materials and tools at will, and pick up dropped components. Otherwise, we will be punished according to the administrative management system.

Twenty-fifth operators must clean the machinery, equipment and jobs before taking up their posts every day to ensure a clean working environment in the process. The workbench shall not be misplaced, and products and wastes shall not be piled up. Production accessories or samples should be placed separately and clearly marked.

Twenty-sixth after the work (or after the completion of this process) should clean up their own work table, do a good job in equipment maintenance. Clean up the site and equipment, and turn off all doors, windows and power. Otherwise, in the event of theft and other accidents, I and the workshop supervisor will be held accountable.

Twenty-seventh to strengthen site management, at any time to ensure that the site is clean and well equipped. After the production, the remaining waste and public garbage must be cleaned up to the designated place by the cleaning personnel and transported out of the workshop. The waste paper box should be dismantled in time, and it can't be cleaned until the next day.

Article 28 It is not allowed to take anything out of the factory without permission (except with the approval of the leader in special circumstances). If this behavior is verified, you will be dismissed and one month's salary will be deducted.

Article 29 Whoever maliciously destroys the company's property or steals other people's property (whether public property or other people's property), regardless of the value, shall be handed over to the office of the general manager of the company for handling. Depending on the seriousness of the case, be dismissed without pay, and compensate twice the stolen price or send it to the public security organ for handling.

Chapter III Employee Assessment.

Thirtieth the contents of the assessment are mainly in four aspects: personal morality, diligence, ability and achievement. These include:

1. Morality and moral character mainly refer to professionalism, dedication and sense of responsibility, as well as moral code of conduct.

2. Diligence mainly refers to working attitude, whether it is active or passive, and so on.

3. Ability mainly refers to technical ability, efficiency, quality and error rate of completing tasks.

4. Achievement mainly refers to the results of work, the amount of tasks completed within the specified time, whether creative work can be carried out, and so on.

The above assessment shall be conducted by the workshop director, and those who do not obey shall be dealt with accordingly according to the circumstances;

Article 31 The purpose of evaluation is:

Make an appropriate evaluation of the moral character, talent, work attitude and performance of the employees of the company as the basis for rational use, reward and punishment and training, so as to increase the sense of responsibility for the work, perform their duties and responsibilities, get rid of the drawback of "doing the same thing well and not doing it well, with the same ability", stimulate self-motivation, mobilize work enthusiasm and creativity, and improve the overall efficiency of the company.

Chapter IV Supplementary Provisions

Article 32 This system shall be formulated, explained, checked and assessed by the office in conjunction with the production department. The production department is fully responsible for the implementation of this management system.

Article 33 This system shall be implemented as of * * * *.