What does hotel support mean?

Is engaged in external reception and internal reception personnel.

Mainly divided into: the hotel front desk specializes in receiving guests (waiters); Hotel personnel who are responsible for receiving your guests (public relations personnel); Receive middle-level and high-level hotel staff for the middle-level manager (deputy manager level).

If people want to welcome guests at weddings, funerals, birthdays, business opening and housewarming, they should invite a "guest support company" ten and a half days in advance.

Extended data:

Matters needing attention in arranging customer support:

1, classifying customers is to classify colleagues, classmates, friends and comrades-in-arms, and let acquaintances in the circle be responsible for welcoming guests. The guests should stand outside the door or at the entrance of the hall. When they meet the guests, they should shake hands first and then take them to the registration office.

2, the classification of the dining table, according to the number of different guests to determine the location and quantity of the dining table, customers should know fairly well, in order to properly arrange similar guests to sit together. However, we should not be too rigid. When we are polite to our guests, we should also give them a certain choice so as not to cause unhappiness.

3. After the guests sit down, let the cigarettes pour the tea, and answer and handle the questions and demands raised by the guests.

4. After the wedding banquet, the guests should say goodbye to the guests they have received, and do the finishing work from the beginning.