Job responsibilities of hotel sales director

Job Responsibilities of Hotel Sales Director

In study, work, and life, the frequency of job responsibilities is gradually increasing. Formulating job responsibilities can maximize the scientific allocation of labor and employment. I believe that many friends are very troubled by formulating job responsibilities. Below are the job responsibilities of hotel sales directors that I have compiled. You are welcome to learn from and refer to them. I hope it will be helpful to everyone.

Job Responsibilities of Hotel Sales Director 1

1. The company adopts a partnership system. Familiar with Internet technology applications.

2. Formulate the department’s organizational structure, job descriptions, and re-formulate the operating standards, operating procedures and other manuals for the three brands;

3. Formulate the company’s service quality standards and management Inspection system, service process, item configuration standards and quality standards, enhance hotel brand value and service quality through operation standard management system;

4. Establish training system and quality inspection system to maintain hotel service quality, Improve customer satisfaction;

5. Responsible for the operation supervision and quality control of the operating hotel, evaluate the hotel management and operation situation, systematically deal with existing problems, and ensure the effective implementation of company standards;

6. Keep an eye on and collect information on competitors in the same industry, analyze hotel and customer source market development trends, prepare feasibility analysis reports, and provide a basis for the company's scientific decision-making;

7. Participate in the early stage of the hotel Planning work, put forward optimization suggestions based on hotel positioning, market development trends and later operational needs;

8. Coordinate and supervise the operation of the hotel;

9. Each opening store Business guidance, store manager training and supervision, and preparation and operation of the opening city. Job Responsibilities of Hotel Sales Director 2

1. Thoroughly understand the knowledge of credit and check cashing, know how to operate and be able to strictly abide by the implementation, and collect the receivables of the agreed company in a timely and effective manner Work.

2. Do a good job in timely renewal of contract customers and expiration contracts.

3. Submit the "Member Card Information Summary", "Agree Customer Information Summary", "Weekly Sales Plan", and "Sales Weekly Report" on time according to the requirements of the company's operations department, and send a copy to the hotel general manager.

4. Draft department training work and participate in various hotel meetings and trainings on time.

5. Maintain the hotel’s hospitality service standards.

6. Comply with national policies and laws and the rules and regulations of GreenTree Management Co., Ltd. Job Responsibilities of the Hotel Sales Director 3

1. According to the hotel market sales plan and the proportion of customer sources, complete the sales tasks of corporate customers, travel teams and individual tourists, and complete the sales targets;

2. Maintain close business contact with customers and propose different sales prices according to different seasons and different market conditions;

3. Analyze customer psychology and understand customer requirements and various requirements for hotel facilities.

4. Actively participate in various promotional activities held by the hotel and develop new customers;

5. Use public relations and sales skills to make friends with people from all walks of life and expand the hotel's influence. Carry out planned sales activities. Every time you go out to sell, you must write a sales report, establish a file for each customer, and develop new customers in a planned way. Job Responsibilities of Hotel Sales Director 4

1. Directly responsible for the general manager, timely formulate the sales plan for the month, and strive to complete and exceed budget targets.

2. Provide feasible suggestions for hotel development and increase in turnover to maximize hotel profits.

3. Learn more about the hotel’s service items, content and service hours.

4. Have a clear understanding of room status, room types, package products and discount regulations.

5. Supervise the computer registration, sorting and archiving of membership card information and agreement customer information. Job Responsibilities of Hotel Sales Director 5

1. Make and archive "Daily Customer Visit Records" and "Weekly Visit Records", and solve customer problems quickly, efficiently and politely.

2. Participate in resolving all incidents that cause guest dissatisfaction, and strive to regain guest satisfaction within the scope of hotel policies.

3. Effectively manage the daily work of the reservation office, control daily reservation flow, and control real-time room status.

4. For over-scheduled delivery, make timely arrangements for pick-up and drop-off, as well as comfort and return prevention for the guests.

5. According to the hotel’s budget target, control the daily and monthly average room price of the hotel. ;