Traditional Culture Encyclopedia - Hotel reservation - What should I do if I stay in a hotel and frame a guest for damaging hotel items and pay a fine?

What should I do if I stay in a hotel and frame a guest for damaging hotel items and pay a fine?

1. Talk to the hotel manager first, such as the lobby manager and the resident manager, and investigate this matter. First of all, it depends on the size and value of the goods. Second, it depends on the time of damage, compared with the time of staying in the hotel, and the degree of damage. Finally, the guests also frankly expressed their attitude, whether they did it or not, and the two sides reached the best solution for reconciliation first. It is not the guests who had better break it; If there is, you should also pay compensation. When staying in the hotel, guests should check the items in the room when entering the room, and inform them in time if they find that the items are damaged or incomplete. Don't stay for a few days until the hotel finds that the room items are damaged. It's hard to explain. Try to roll with the punches, roll with the punches. Don't make both sides unhappy and tired, try to solve some problems.

The guest and the hotel still can't reach an agreement. Guests can talk things over with the Consumer Association.

3. If the damage value of large objects is high and it is impossible to keep them private, you should ask the police for adjustment.