How to improve the quality of hotel catering service

According to the needs of customers, hotels should effectively improve the quality of hotel catering services from the aspects of effective guarantee of service facilities, elaborate catering menus, continuous innovation of catering dishes, standardization and optimization of service processes, correct handling of guest complaints, establishment of employee reward and punishment and assessment system, effective implementation of employee training, and good communication and cooperation among chefs, employees and managers.

Based on the concept definition and characteristic analysis of hotel catering service quality, this paper discusses the measures to improve hotel catering service quality.

First, the connotation of hotel catering service quality

Second, the characteristics of hotel catering service quality

Third, the quality of hotel services

Fourth, measures to improve the quality of hotel catering services

Five, strengthen the development and management of catering brands.