What should the waiter do if the guest wants to stay in a hotel?

1. Ask the guest if he has reserved a room in advance. If he has, he can ask the guests to fill in the registration form.

2. If the guest doesn't make a reservation, first ask the guest what kind of room type he needs, then ask the hotel about the room status at that time and tell the guest the specific type and price of the room type that can be arranged.

3. The guest asks about the room type and price, and agrees to stay. Please show the corresponding valid documents and register, issue a check-in registration form according to the room type and room rate he needs, collect a certain room rate deposit and fill in the corresponding room rate deposit form.

4. Then make the room card of the room, and submit the check-in registration form, room deposit, room card, breakfast coupon and other corresponding documents to the guests for signature.

The bellboy will lead the guests to the room and ask the room service department to do the reception work.

6. When checking out, please call my colleagues in the room service department to inquire about the guest's room, and check whether there are any items left by the guest, damaged or lost hotel items and paid items in the room. Then the room attendant will inform the front desk receptionist to verify the actual check-in situation of the guest, and ask the guest to show the deposit sheet of the room rate. The cashier will check the final consumption amount and the room rate, fill in the corresponding settlement sheet, and ask the guest to sign before charging the room rate.

7. Ask the room attendant to clean the room after the settlement is correct.

The specific procedures should be more detailed than this, I can only remember these, hehe, for reference only, I hope I can help you.