Traditional Culture Encyclopedia - Hotel reservation - Are conference customers business customers?

Are conference customers business customers?

Answer; Meeting customers is not a business customer.

1.

Business customers: refers to customers who often stay in the destination hotel for business or official activities and enjoy hotel hardware products and related services. No matter from multinational enterprises, private enterprises or government departments, as long as they are on business trips or business activities, as long as they have accommodation needs and certain economic affordability, they are all called business customers.

2.

A customer or client can refer to a natural person or company that accepts property, services, products or ideas in exchange for money or something of value. Buyers of commercial services or products may be the final consumers, agents or middlemen in the supply chain.

3.

Traditionally, customer and consumer are the same concept, and their meanings can be indistinguishable. But for enterprises, customers and consumers should be distinguished. Customers focus on specific market segments, and their needs are concentrated; Consumers are aimed at individuals, and their needs are scattered.

4.

In marketing theory, suppliers must know the demand and supply of customers and their markets before selling, otherwise "hard selling" advertisements afterwards are just a waste of resources.

5.

In modern society, "customer is God" is a popular slogan in business circles. In customer service, there is a saying that "the customer is always right". However, the parties have different interpretations, that is, different definitions of the word customer.