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Model essay on work summary of company management personnel
According to the work requirements of management promotion activities and related suggestions put forward by the Enterprise Management Section, the Security Section summarizes the achievements and problems encountered in this year's safety management promotion activities in combination with this year's work and the current situation of safety management mechanism as follows:
First, the description of the problem before promotion:
1, safety management rules and regulations: safety management is passive.
2. Safety inspection, hidden danger investigation and hidden danger rectification system: the depth of inspection on the construction site is not enough, and hidden danger investigation is not in place.
3. Safety training and education system: the form of education is single, the interest is poor, the content of safety education is not unified, and it lacks systematicness.
4. Safety assessment system: The assessment system is not perfect, and it is difficult to mobilize the enthusiasm of employees.
5. Certificate-holding system: Special operators do not hold certificates, and the physical examination is not in place.
6. Emergency management system: the emergency plan on the construction site is not targeted, and no on-site disposal measures have been formulated; Emergency rescue materials and personnel are not fully equipped.
Second, the potential risks:
1. The passivity of safety management and the inadequate investigation of hidden dangers easily lead to the failure of effective management of hidden dangers and increase the risk of liability accidents.
2. Inadequate safety training and education leads to weak safety awareness, uneven safety quality of safety managers and operators, increased difficulty in safety management, easy failure of safety measures, and increased probability of accidents at work.
3. The safety production assessment system is not perfect, it is difficult to mobilize the enthusiasm of safety management personnel, which easily leads to overstaffing of safety management posts and low work efficiency, laying a hidden danger for the occurrence of safety accidents.
4. Special operations personnel with certificates and inadequate physical examination are likely to increase the risk of liability accidents and the probability of occupational diseases. And once it happens, it will bring economic losses and bad social impact to the company.
5. The emergency plan, emergency materials and equipment are not in place, which leads to insufficient on-site emergency capacity, unable to effectively control the consequences of the accident, and even leads to the expansion of accident losses.
Third, the improvement measures and effects:
1, and further improve the safety management rules and regulations. Combined with the actual work, the Safety Section has compiled and issued a series of safety management system documents, such as Detailed Rules for the Investigation and Management of Safety Accidents, Measures for the Safety Management of Special Equipment, Annual Inspection Work Plan, and Notice of Rectification and Response Reporting System, so that the safety work can be followed by rules.
2, increase the daily safety inspection work on the construction site, make inspection plan, highlight the inspection focus. On the basis of ensuring the smooth implementation of the inspection plan, the Security Section has also carried out a large number of daily and irregular surprise inspection activities, covering the information of the interior industry and the construction site, and has effectively supervised and urged the safety work of various project departments. At this point, the minor injury rate of each project department is controlled within 3%; Serious injuries and work-related injuries are zero; Explosion, major fire and equipment accidents are zero; Occupational diseases are zero, and complaints from community residents are zero; The major traffic accidents for which we are mainly responsible are zero.
3. Improve the system of safety hazard identification, rectification and reporting. According to the actual work, the Safety Section has compiled the Hazard Identification and Evaluation Table and the Environmental Factor Identification and Evaluation Table, which provide a reference for each project department to effectively identify potential safety hazards. For hidden trouble problems, a new presentation method combining hidden trouble pictures, text descriptions and hidden trouble notifications is adopted, which makes the discovered security problems more objectively and truly expressed and provides considerable convenience for future data search; A rectification report system has been established. For the problems found, it is required to submit the rectification effect diagram and rectification reply form to the agency security department within 1-5 working days. The establishment of the above system, to a certain extent, promoted and urged the hidden dangers investigation and rectification work of each project department.
4, extensive production safety education activities, take different forms, vigorously promote the party's production safety principles and policies, and publicize national laws, regulations and industry rules and standards related to production safety. This year, the coverage rate of three-level safety education reached 100%.
5. Organize the preparation and improvement of safety plan. According to the requirements of the Environmental Change and Safety Section, each project department organized professional and technical personnel to prepare the special emergency plan for this project, and the plan preparation was perfect to 100%, and emergency rescue drills were organized in time.
Fourth, further improve the field.
1. Implement the assessment and reward mechanism, and further strengthen the implementation of the safety responsibility system. Supervise and urge the implementation of the on-site shift system for members of the leading group, strengthen the system of "one post and two responsibilities" and "one vote veto" in production safety, and increase the assessment, punishment and accountability of production safety accidents.
2. Enhance the corresponding rights and rewards of full-time safety management personnel. Full-time safety officers have great responsibilities, including rectification of hidden dangers, monitoring of dangerous sources and safety education of operators. Are inseparable from full-time security officers. Now the safety personnel have no right, no money, no one, and the rectification of hidden dangers just needs people, money and things. Some leaders don't pay attention to safety, which leads to safety officers being kicked around like a ball, and hidden dangers can't be effectively rectified, which leads to their great boredom with safety work, which is not conducive to the effective development of safety work.
Article 2 Model essay on the summary of the work of the company manager
In _ _ _ years, with the support and help of company leaders and departments, and with the joint efforts of colleagues, I successfully completed the functional work of the department according to the requirements and deployment of the company. Through one year's study and work, the working mode has made a new breakthrough and the working mode has changed greatly. _ _ Management Office's work in the past year is summarized as follows:
First, the daily management of the management office.
Since the company implemented the "three decisions" and sub-management office, this has become a brand-new field of our work. _ _ management office is an important window department of the company's residential property service image, a daily maintenance, management and service organization under the leadership of the general manager's office, and a guarantee department to promote all work to the company's established goals.
The work of the management office mainly includes daily complaint handling, fee leasing, infrastructure equipment maintenance, environmental sanitation, greening maintenance, water and electricity maintenance and security. There are manuscript processing, file management, manuscript approval and delivery, meeting arrangement, study and training, inspection by higher authorities, visits from other units, guidance, etc. In the face of a large number of complicated and trivial daily work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handling various affairs, and strived to be comprehensive, accurate and moderate, avoiding omissions and mistakes. So far, we have basically achieved all our goals.
Second, the daily complaint handling and maintenance work.
1, handling complaints. In the whole year, * * * accepted a total of 1432 complaints, handled 1420 complaints and was processing 12 complaints, with a handling rate of 99%. Among them, there were 647 complaints about water and electricity, 49 complaints about house maintenance1piece, 30 complaints about security doors and unit doors1piece, and 64 complaints1piece.
Throughout the year, the complaints mainly focused on the water leakage of the residents on the top floor of 1, 2, 10 and 16. The owners on the 2nd and 7th floors complained that the construction noise of Building No.3 disturbed people, and the owners on the 4th floor complained that the hotel room played mahjong at night and there was no roof garden. 16, 17 floor owners complained about the cooking fume and noise of the hotel, and 18 floor complained about the noise of the kindergarten and kitchen fume. Most of them have been dealt with, but the owner of18th floor reported that the lampblack and noise in the kindergarten still exist. After coordination with the person in charge of the kindergarten, the kitchen has been relocated and has been significantly improved.
2, charging work. The annual fee collection work was successfully completed. Except for a few owners who refused to pay for some reason and the property was vacant, all the fees receivable have been recovered. The leasing work is also completed by quality and quantity, which can make full use of resources, revitalize funds as much as possible and generate income for the company.
3. Daily maintenance. This year, according to the work plan formulated by the company at the beginning of the year, the maintenance of basic equipment and facilities such as _ _ _ _ _ and the maintenance of environmental sanitation and greening have been successfully completed.
4. Environmental sanitation. In terms of maintaining landscaping, cleanliness and hygiene, we constantly improve and change management methods, and try our best to make landscaping intact, clean and tidy. There are no green pests, no deaths and no plant diseases in the area all year round, creating a comfortable and warm home for the residents in the area. In, our company won the title of advanced unit of Ivy in Hecheng District.
5. Water and electricity maintenance. Mainly used for water and electricity maintenance and daily management of 35 houses in the area; The annual average monthly loss rate of hydropower is 2.2-2.8%, which is strictly controlled within the allowable range; Four power distribution rooms, five elevators, two booster pumps and fire-fighting facilities in the area are operating normally, and no safety accidents have occurred.
6. Decoration management. According to the work arrangement and plan at the beginning of the year, the decoration management has gradually entered the formal track this year. The new decoration service agreement and management regulations compiled by the company have been implemented, which reasonably blocked the loopholes in the previous imperfect decoration management, implemented the daily patrol registration system, and handled the problems in time when found. The phenomenon of illegal decoration has been significantly reduced and declined, and there have been no safety accidents and major complaints caused by violations.
7. Safety management. This year, the safety work is generally good, and no fire or robbery accidents have occurred in the area. However, in the second half of the year, a car was stolen. Fortunately, the case was solved and the stolen vehicle was recovered. Therefore, there should be no negligence, paralysis and luck in safety work, and more efforts should be made in the access management of foreign personnel and vehicles to avoid similar or more serious accidents.
Third, strengthen study and improve professional level.
Because I feel the burden of this department, and there is a certain distance between the knowledge, ability and experience of some employees in the office and their posts, I have never dared to treat it lightly. I ask all employees to strengthen their professional knowledge, learn from books, learn from leaders around them and learn from colleagues, so I obviously feel that there has been some progress this year.
Through continuous learning and accumulation of experience and knowledge, everyone has a certain working foundation and can deal with various problems in daily work. After one year's training, their organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all work, can treat all tasks with a correct attitude, love their jobs, and strive to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.
Fourth, the existing problems and the direction of future efforts.
Over the past year, our employees have been able to work conscientiously and creatively, and have made some achievements, but there are also some problems and deficiencies, mainly in the following aspects:
First, most of the staff of the management office are not property professionals, and a lot of work is done and groped, so that sometimes it is not easy to do it, and the work efficiency needs to be further improved.
Second, some work is not detailed enough, and some work coordination is not in place.
Third, the theoretical level of relevant majors is not suitable for the requirements of the company's work.
Fourth, there are more and more vehicles, and the roads in the residential area are full of vehicles, which has caused great safety hazards to pedestrians and vehicles. The main reason is the serious water leakage in the central underground parking lot. * * * Parking space 125, of which 53 parking spaces are leaking, and the owner is unwilling to stop.
Fifth, the water and electricity losses in the base camp, Xinxing Garden and Cuizhuyuan are serious, mainly due to the aging and corrosion of pipeline meters and lax daily inspection management, which leads to serious theft, leakage, running, leakage and dripping.
Sixth, at this stage, many property infrastructures under our jurisdiction have passed the warranty period, and the expenses incurred are now borne by property, real estate and engineering companies.
Seventh, at present, the cost of property management under our jurisdiction is high and there are losses, mainly due to the small scale of the property and the relatively large investment in human and material resources. This kind of property is also an obstacle to the company's benefit growth, which is not conducive to the company's development.
In the new year, we should focus on improving the professional management, service knowledge and work level of property management, and make contributions to the development and growth of the company.
Efforts should be made to:
First, strengthen study and broaden knowledge. Study hard on property professional knowledge and related legal knowledge. Strengthen the understanding of the context and trend of property development, strengthen the understanding and learning of the surrounding environment and the development of the same industry, and have a good idea of the overall planning and current situation of the company.
Second, pay attention to the style construction of this department, strengthen management, unite as one, work hard, and form a good working atmosphere in this department. Continuously improve the service level, support and cooperation ability of the office to the owners and other departments.
The third is to repair the leakage of the central underground parking lot connected with real estate and supermarkets, open the underground parking floor on the seventh floor, relocate the distribution center of Peony Garden Elevated Supermarket, make rational use of it, park the vehicles parked on the roads in the community in the garage in a standardized way, and improve the disorderly parking order of vehicles in the community.
Fourth, strengthen the daily inspection and inspection of hydropower in the jurisdiction, establish a long-term management mechanism, stop the current situation of stealing, leaking, running, leaking and dripping from the source, and minimize the loss of hydropower.
Fifth, in order to change the situation that property, real estate and engineering companies bear the cost of infrastructure maintenance endlessly, the housing maintenance fund must be activated. However, most of the properties undertaken by our company at present belong to pre-stage property management, and it is urgent to set up an owners' committee to negotiate with the owners' committee on the renewal of the property management contract and the use of maintenance funds.
Sixth, in small-scale property communities, owners' committees should be established as soon as possible, and the owners' committees should negotiate with each other to adjust and raise property service fees or the owners should implement autonomous management, so as to achieve a win-win situation for the owners and property management enterprises and avoid our long-term losses.
In the new year, all my colleagues will serve the owners well, safeguard the interests of the company with full enthusiasm, actively provide quality services for the owners, create higher value for the company, and strive to achieve greater and better work results.
Article 3 Model essay on the summary of the work of the company manager
In 20__ years, under the leadership of the party and government team of the company, guided by building a harmonious enterprise, the property management department actively performed its duties, earnestly implemented the company's 20__ year work plan, and made a good effort to build property management hardware and software from the two major goals of service, safety and stability, and successfully completed all the tasks of the 20__ year plan, and achieved good results. Looking back on the past year, we have mainly done the following work.
First, the guidance, inspection, supervision and service responsibilities of grass-roots banks have been well fulfilled.
In June and June of 65438, with the establishment of branches, the number of branches under the jurisdiction of the company has reached 100. Because non-operating assets have the characteristics of wide range, large quantity and heavy task, the work we face is more difficult. In this regard, the members of the property management team are United, carry forward the spirit of hard work and innovation, make progress despite difficulties, work diligently, go deep into the division to carry out investigation and study, closely cooperate with the grass-roots division, communicate with each other, and actively promote the standardized management of non-operating assets, ensuring the normal operation of equipment and facilities and the completion of all work.
2. Successfully completed the reception and guidance of the division's non-operating assets, cooperated with the division to solve the urgent problems such as equipment and facilities maintenance, established the file management of the division's non-operating assets, and ensured the orderly property management of the division.
3. Actively organize and implement the coordination and equal share of the Olympic exterior wall painting work, strictly examine the construction unit and arrange the work budget reasonably, thus ensuring the smooth completion of this political task. During the implementation of this work, our team members went deep into the construction site, strictly reviewed the construction qualification and budget, strengthened the safety management of the construction site, and completed the work with good quality and quantity.
4, strengthen the maintenance project management, strict audit, on the premise of ensuring the engineering quality, try to save money. This year, the elevator of the branch company needs maintenance, and the roof waterproofing of the branch company needs to be done. Facing the above-mentioned projects, on the one hand, we insist on the duty of reporting and auditing, actively go deep into the site of each division, put forward and select the work plan on the basis of investigation and report it to the company headquarters for approval, and at the same time actively implement the completion of all work to ensure the quality of work.
Second, according to the principle of "ruling enterprises according to law", the property management system has been enriched and improved, and the standardization of property management has been further promoted.
1, complete the filing of the company's non-operating assets, and carry out the investigation, diagnosis and unification of various indicators of property management. "Filing" is an important basic work in the center's 20-year planning, which is of great significance to future property management. This is a focus of our property department this year. Since the first half of this year, we have actively started to collect and summarize the non-operating assets of grass-roots branches, and registered them by branch. In the second half of the year, in order to better understand the various situations in property management throughout the year, and to be aware of them, and to play the role of staff assistant for the company leaders, relevant forms were designed, distributed to all branches, and summarized and filed. Now this work is in progress.
2. In order to better manage the charge of central heating, we unified the charge standard and expenditure standard, further strengthened the charge management, implemented the responsibility system of special personnel, and further standardized the various charges of the property.
3. Strengthen the management of firefighters, establish a regular training and assessment system for firefighters, improve the technical operation level of firefighters, and ensure the safe operation of boilers. In 20 10, we further strengthened the fire protection training system, striving for innovation and breakthrough in form and content.
4. Hold skill competitions to promote the professionalism of property workers. This summer, the property department, the personnel department, the security department and the trade union held a plumber and electrician skills competition. In order to do a good job in this competition, we have made serious preparations, including detailed arrangements for the meeting procedures, participants, examination questions, venues and facilities, and issued notices. All branches attach great importance to sending representatives to carry out technical training, theoretical study and other activities. With the joint efforts of all participants, the technical competition was successfully held. This activity further promoted the atmosphere of learning theory and technology, and played a certain role in improving the quality of personnel.
5. xx boiler training class was held, which further improved the professional knowledge and operation level of firefighters, realized the regularization and standardization of firefighter training, and was implemented and guaranteed in the system. According to the 20__ year work plan, an important work before the boiler starts heating in winter in 20__ year is of great significance to realize safe heating in winter. The leaders of this training activity center attached great importance to it, and all relevant departments actively cooperated, and specially invited experts from Boiler Inspection Institute to give lectures. The leaders of all units and firefighters actively participated in the lecture, which improved the operation level and safety awareness of the boiler and played a positive role in ensuring the normal operation of the boiler in winter and realizing safe heating.
Third, strengthen safety management, ensure the normal operation of equipment and facilities, and ensure the safety of the community.
1, handle problems in time, leave no hidden dangers, and implement security inspection. During the safety inspection of the branch this year, we found that the boiler room of the branch had no duty record, and there were certain safety hazards in the power distribution room. Faced with this situation, we and the security department put forward rectification measures and opinions in time, urging them to take the time to solve the problem. Through the efforts of * * *, the boiler duty record system has been established, the duty force of the power distribution room has been strengthened, the management of the boiler room and power distribution room has been further standardized, and the potential safety hazards of accidents have been eliminated.
2. Strengthen daily and holiday safety inspection, implement strict standardized management on electricity and gas consumption in key parts, especially the safe use of electricity by foreign tenants, handle and solve problems in time when found, cooperate with the security department to educate foreign tenants on safety and fire prevention, and organize "1 1 9" fire drill to improve the ability of personnel to deal with emergencies.
Fourth, the work of charging by special personnel has achieved remarkable results.
1. Establish revenue and expenditure files and standardize expense revenue and expenditure management. This year, we will continue to strengthen the basic filing work in charge management, carry out investigation and verification, straighten out the charge files from the aspects of property owner, area and charge standard, register and put on record, eliminate those who do not meet the payment conditions, register new payers and establish a more scientific and comprehensive management system.
2, unified charging standards, strict revenue and expenditure procedures. In view of the inconsistency of revenue and expenditure standards of various business divisions, in order to better manage revenue and expenditure expenses, we unified the revenue and expenditure standards, area, price and procedures of heating expenses of the whole company.
3. Actively collect fees at home and do everything possible to achieve target management of revenue and expenditure. Generally speaking, the income is greater than the expenditure, basically achieving the goal of balance of payments and a slight savings.
V. Work experience and experience
After 20__ years of work, we have three profound experiences:
1, to do a good job in the management of non-operating assets, we must have a pragmatic work style, go deep into reality and not engage in ostentation and extravagance, which is the basic premise of doing a good job in property management.
2. Attaching great importance to the safety inspection of non-operating assets and strengthening management from both hardware and software are the basic guarantees to ensure the safe operation of property, equipment and facilities.
3, adhere to the rule of law, standardize management, to ensure the real implementation of the system, is the key to do a good job in the management of non-operating assets.
Shortcomings and gaps:
1, our management standardization is basically in its infancy and needs to be further strengthened and improved in the future.
2. In terms of property charges, it is difficult and the progress is not great, so it needs to be studied and developed in the future.
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