What are the main duties of the waiter in the hotel catering department? What should I pay attention to?

The content of the pre-training for waiters is basically more than the actual operation (of course, the etiquette must be remembered, and the external image, I think, as a normal person, no one will show himself to the guests). In the absence of welcoming guests, waiters are generally needed to replace them. When guests enter the store, the waiter must say, "Hello! Welcome, sir/madam. How many people are there? /Do you have a reservation? " After the guests sit down, help remove the chopsticks cover, remove the tableware, serve tea and water, and order. When dining, guests should look around and listen to all directions, and always pay attention to the guests' movements. There is too much debris in the guest's bone plate. Replace the bone plate in time. If there are too many sundries on the desktop, you must also help the guests clean them up in time. Be polite after eating: "Thank you for coming, take your belongings with you, please walk slowly!" " Welcome to visit next time! "The next step is to close the table. Be careful not to operate too loudly, so as not to affect the dining of other table guests. In fact, there are too many places that waiters should pay attention to. Generally speaking, I have summed up several points: 1, don't get too close to guests of the opposite sex. This is often a very troublesome thing. Whether we are waiters or waitresses, we try our best to show our service level to our guests. For guests with better quality, it doesn't matter, but for guests with lower quality, we often make some unreasonable demands. We try to avoid answering, changing the subject, or using other excuses to stay away from the guests' sight. Don't promise the guests what you can't decide. As a waiter, you should know what decisions you can make and what to handle. If we can't make a decision, don't make a claim. We should report to the foreman and above managers and let them negotiate. 3. Do your own thing and then help others. This is also the way to do things. Think about it. If you don't do your own thing well, help others. Aren't you looking for criticism? At the beginning of catering, we will divide our own dining table area, so we must do a good job in the hygiene of our own area, provide good dining service for our guests, put away the table after eating, and then set the table, so as to help others. Of course, it doesn't matter if you, for example, ask other employees to take care of things. After all, only if you help others will others help you! Thank you for your trust. Zixuan Shengshengfeng sincerely serves you. I hope my answer can help you! thank you