Basic requirements for welcome etiquette Basic requirements for welcome etiquette explained

1. Be modest in manner, behave in a civilized manner, and meet the requirements when standing, walking, and sitting. Walk in front when welcoming guests and walk behind when seeing off guests. Give way to guests as they pass by. Companions are not allowed to steal the road. They are not allowed to walk among guests, nor are they allowed to run and chase around the hotel.

2. Uncivilized behavior should be prohibited in front of guests. Such as smoking, eating snacks, picking noses, picking teeth, picking ears, burping, sneezing, yawning, scratching the head, scratching, manicuring, stretching, etc. Even when necessary, we should try our best to take measures or avoid them. In the workplace and at ordinary times, do not spit, throw dander, paper scraps, cigarette butts or other debris.

3. Waiters should keep the room quiet when working, speak softly, do not make noise, do not fight, do not whistle, do not sing small tunes in front of guests, walk lightly, operate lightly, handle items lightly, and avoid making loud noises. noise.

4. Serving guests is the first need. When a guest comes to your post, no matter what you are doing, you should temporarily stop and greet the guest.

5. Treat guests equally. Don't be too enthusiastic towards one guest, and don't talk for a long time when two guests are present at the same time, but be cold to another guest. When interacting with guests, you must be enthusiastic and generous, and behave appropriately, but you must not be overly intimate, let alone do anything that damages the country's system and personality.

6. It is strictly forbidden to joke, fight or give nicknames to guests.

7. When talking among guests, do not get close to the audience, and do not peek at the guests' behavior.

8. Guests who appear in appearance, posture or wear strange clothes are not allowed to whisper or point fingers, and are not allowed to watch; when you hear the local dialect of the guests and find it strange and interesting, you cannot imitate or laugh at them; Guests with physical disabilities or illnesses should be welcoming and considerate and should not show any disgust.