The quality of hotel quilts is poor. What if I find it broken?

You can call the hotel service staff to handle it.

A well-equipped hotel is a hotel. Before the reform and opening up, hotels in the mainland were mostly named after hotels (mostly state-owned), and hotels in mainland cities called XXX hotels were mostly built after the reform and opening up.

In essence, the hotel's business activities are not to produce and sell tangible material products, but to provide an intangible service to the guests with material facilities, and the guests finally get only the utility of a service and the experience of a service process.