##4 man swiped the hotel room card in the early morning and broke into the ladies' room.

Recently, Ms. Wang, a citizen of Liuzhou, told the client reporter of South China Morning Post that when she checked into Boning Hotel, Zhuxi Avenue, Qingxiu District, Nanning on June 9, at about 1 in the morning, four strange men entered her room with their room cards. Fortunately, she was not in the room when the incident happened, which did not lead to serious consequences. 165438+1On the afternoon of October 24th, Boning Hotel responded to this matter. 19 at 0: 00 am, Ms. Wang and her friends went to the hotel front desk to check in, put their luggage in their room, and then went to a nearby bar for a drink. After investigation, the police told Ms. Wang that at about 1: 30 in the morning, four men entered her room and left soon after. A strange man entered Ms. Wang's room with a room card, which infringed on Ms. Wang's interests. The hotel fails to fulfill the obligation of consumer safety protection and should bear corresponding responsibilities.

What happened when a man swiped a hotel room card and broke into a woman's room in the early morning? Come and have a look with me.

Visit the hotel where Shanghai women are staying: elevators and stairs can't go up and down the stairs. How did the streaking man do it?

On August 10, the reporter visited Fiori Huahua's All Seasons Hotel Shanghai Linsan Store, and a man broke into his room naked. She said that the man had wandered around the hotel room on the fourth floor in the early morning. The reporter visited and found that entering the elevator requires a room card and can only choose the floor where they live. Guests can freely reach the 1 floor through the fire escape, but they cannot enter the floor through the fire escape. Previously, "fiore flowers" indicated that the hotel door lock was not sensitive. The reporter found in the rooms on other floors of the hotel involved that it takes a lot of effort to close the door, and the door lock alarm may not sound if it is not closed. Hotel staff said that the hotel has been rectified after the incident.

What happened when a man swiped a hotel room card into the ladies' room in the early morning?

Recently, Ms. Wang, a citizen of Liuzhou, told the client reporter of South China Morning Post that when she checked into Boning Hotel, Zhuxi Avenue, Qingxiu District, Nanning on June 9, at about 1 in the morning, four strange men entered her room with their room cards. Fortunately, she was not in the room when the incident happened, which did not lead to serious consequences. 165438+1On the afternoon of October 24th, Boning Hotel responded to this matter.

Ms. Wang is from Liuzhou. On June 5438+065438+1October1August, she and her best friend came to Nanning to play and asked friends to help her book two rooms at Boning Hotel, Zhuxi Avenue, Qingxiu District.

19 at 0: 00 am, Ms. Wang and her friends went to the hotel front desk to check in, put their luggage in their room, and then went to a nearby bar for a drink.

At about 5 am, Ms. Wang returned to her room and found that there was a room card in the place where the card was inserted, and the room was brightly lit.

Ms. Wang thinks that someone should have entered the room. She went to the front desk and asked for the video to be released, but she was refused.

After the communication failed, Ms. Wang called the police. After investigation, the police told Ms. Wang that at about 1: 30 in the morning, four men entered her room and left soon after. Ms. Wang checked her luggage afterwards and found no traces of turning.

Since there was no property loss, Ms. Wang speculated that several men were likely to plot evil.

According to Ms. Wang's memory, when they checked in, three men suspected of being drunk verbally molested them. 65438+ At 0: 20 in the morning, a strange man also called her best friend to send a text message.

▲ harassing text messages sent by strange men to Ms. Wang and others. Photo courtesy of respondents

Ms. Wang found that the time when she received the phone call was not far from the time when several men entered her room. She thinks there is serious dereliction of duty and management confusion in Boning Hotel.

165438+1On the afternoon of October 24th, the relevant person in charge of the hotel told the reporter that the police had been involved in the investigation and it was not convenient for the hotel to explain the specific details.

The person in charge said that the incident was caused by the work error of the front desk staff and had been dismissed. After the incident, the hotel apologized to Ms. Wang for the first time, exempted Ms. Wang and others from the accommodation expenses of two rooms, and actively cooperated with the police investigation. "We will also hold the four guests accountable."

▲ After Ms. Wang reported the case, the police issued a receipt.

The author believes that the hotel has the responsibility to protect the personal and property safety of consumers after they check in, and they are not allowed to enter the room without the consent of consumers. A strange man entered Ms. Wang's room with a room card, which infringed on Ms. Wang's interests. The hotel fails to fulfill the obligation of consumer safety protection and should bear corresponding responsibilities. If Ms. Wang suffers personal or mental injury, she can complain to the relevant departments or file a civil lawsuit with the court to safeguard her rights and interests.

1. For Ms. Wang and her party, such a thing will really make them feel scared before they officially check into the hotel, which will definitely affect their mood! Therefore, the hotel as the wrong party must bear the responsibility for this.

2. What responsibilities should the hotel undertake?

First of all, after Ms. Wang and others checked into the hotel, the two sides formed a service contract relationship. According to the contract, the hotel has the obligation to provide safe rooms for Ms. Wang and others, but now the hotel obviously failed to do so, so the hotel party breached the contract.

Article 577 of the Civil Code stipulates that if a party fails to perform its contractual obligations or fails to perform its contractual obligations, it shall be liable for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.

In other words, due to the hotel's breach of contract, Ms. Wang and others suffered damage, so the hotel should bear the responsibility for breach of contract.

What kind of responsibility the specific hotel should bear should be implemented in accordance with the prior agreement, without agreed negotiation. If no settlement can be reached through negotiation, it can only be settled through prosecution!

Secondly, Article 1 198 of the Civil Code stipulates that operators in public places such as hotels should bear the responsibility if they fail to fulfill their security obligations and cause damage to the civil rights and interests of others. However, if it is caused by the fault or intention of a third party, the operator may recover from the third party after assuming the responsibility.

Specifically, after Ms. Wang stays in the hotel, the hotel should not only ensure the safety of Ms. Wang when she stays in the hotel room, but also ensure that her personal privacy information will not be leaked, otherwise the hotel will bear the responsibility of its poor management.

In other words, if the personal information of Ms. Wang and others is leaked due to the reasons of the hotel staff, and the damage is caused, the hotel must first bear the responsibility. As for whether to find the wrong staff or four men to compensate afterwards, that is between them and has nothing to do with Ms. Wang.

Finally, intentionally leaking or spreading other people's information is not only a civil tort liability, but also an illegal act that requires public security punishment.

Paragraph 6 of Article 42 of the Law on Public Security Administration Punishment stipulates that anyone who steals or disseminates citizens' personal privacy information shall be detained for less than 5 days or fined for less than 500 yuan; If the circumstances are serious, he shall be detained for 5- 10, and may be fined up to 500 yuan.

In other words, it is necessary to find out how the telephone number, household registration address and other information of Ms. Wang and her best friend are known by these men. If they steal it secretly while the staff are not paying attention, it is not only a civil tort liability, but also a public security punishment.

So, do you think it is reasonable for the hotel to waive one night's room rate as compensation for Ms. Wang?

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