What are the consequences of calling 123 15 to complain about the hotel?

After the consumer complains with 123 15, the consumer association (123 15 is the telephone number of the consumer association) will organize the merchants to negotiate and solve it. If the merchants and consumers can't negotiate well, the Consumers Association will report the matter to the administrative department for industry and commerce. The industrial and commercial bureau will investigate the behavior of merchants and impose administrative penalties on merchants (enterprises and merchants) according to the results of the investigation. Including revocation of business license, fines, confiscation of illegal income, and order to suspend business. It can also be submitted for arbitration and prosecution.

1. The consequences of calling 123 15 for hotel complaints are as follows:

1. After the consumer complains on 123 15, the consumer association (123 15 is the telephone number of the consumer association) will organize the merchants to settle the complaint through consultation. If the merchants and consumers can't negotiate well, the Consumers Association will report the matter to the administrative department for industry and commerce.

2. The industrial and commercial bureau will investigate the behavior of the merchants and impose administrative penalties on the merchants (enterprises and merchants) according to the investigation results. Including revocation of business license, fine, confiscation of illegal income, and order to suspend business.

3. Consumers can file a civil lawsuit against merchants (enterprises and merchants) to the court, demanding that merchants make various compensations.

2. What are the requirements for calling 123 15?

1, with a clear defendant; (Be sure to know the specific business information, such as store name, address, telephone number, etc. Before you complain. )

2. There are specific appeal requests, facts and reasons;

3. Belonging to the jurisdiction of the administrative department for industry and commerce; (The jurisdiction can be divided into: responsible for market supervision and management and administrative law enforcement. Jurisdiction covers both functional and territorial aspects)

4. Consumers need to buy, use goods or receive services in their daily consumption.

Legal basis: Article 39 of the Consumer Protection Law. Disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.